Advanced Metering Infrastructure (AMI) Systems Specialist

Crossfire Consulting Corp.; New York (NY); Remote; USD 120,000 - 150,000; Full time

Job summary

Crossfire Consulting Corp. is seeking an experienced AMI Systems Specialist to support and optimize enterprise AMI applications, focusing on production support, reliability, incident resolution, automation, and continuous improvement across MDMS and HES.

The role requires strong analytical and problem-solving skills, the ability to manage production incidents independently, and collaboration with vendors and stakeholders on upgrades, releases, and performance enhancements. Remote work available.

Qualifications

• Strong experience with AMI, MDMS, Linux and observability tools.
• Proficiency in writing, interpreting, and modifying SQL queries and scripts.
• Experience with IT architecture, infrastructure, cloud technologies, and DevOps.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to independently manage production incidents and cross-functional collaboration.

Responsibilities

• Lead production support, troubleshooting, and daily operations of MDMS, HES, and integrated applications.
• Perform incident triage, root cause analysis, remediation, and preventive maintenance.
• Analyze system logs, SQL queries, data flows, and performance trends to identify issues.
• Develop automated monitoring, alerting, and observability solutions.
• Collaborate with vendors and stakeholders on system upgrades, enhancements, and production releases.
• Support Agile delivery, operational excellence, and rotating on-call responsibilities.
• Mentor team members and recommend improvements to system reliability.

Skills

AMI experience

MDMS EIP

Linux

Observability tools

SQL queries

DevOps

IT architecture

Analytical skills

Communication

Incident management

Job description

Job Title: Advanced Metering Infrastructure (AMI) Systems Specialist

Contract Length: 2 years

Interview: In-Person Interview Required

Work Setup: Remote

AMI Systems Specialist – Job Summary

We are seeking an experienced AMI Systems Specialist to support and optimize enterprise Advanced Metering Infrastructure (AMI) applications. This role focuses on production support, system reliability, incident resolution, automation, and continuous improvement across Meter Data Management Systems (MDMS) and Head End Systems (HES).

AMI Systems Specialist Responsibilities

• Lead production support, troubleshooting, and daily operations of MDMS, HES, and integrated applications.
• Perform incident triage, root cause analysis, remediation, and preventive maintenance.
• Analyze system logs, SQL queries, data flows, and performance trends to identify issues.
• Develop automated monitoring, alerting, and observability solutions.
• Collaborate with vendors and stakeholders on system upgrades, enhancements, and production releases.
• Support Agile delivery, operational excellence, and rotating on-call responsibilities.
• Mentor team members and recommend improvements to system reliability.

AMI Systems Specialist Qualifications

Required

• Strong experience with AMI, EIP MDMS, Linux, and observability tools.
• Proficiency in writing, interpreting, and modifying SQL queries and scripts.
• Experience with IT architecture, infrastructure, cloud technologies, and DevOps.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to independently manage production incidents and cross-functional collaboration.

Preferred

• Experience with software architecture, business analysis, and product management.
• Knowledge of Agile methodologies, release management, and predictive monitoring.

Join our team as an AMI Systems Specialist and help drive reliable, efficient, and innovative utility technology operations.

We look forward to reviewing your application!

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