Advanced Medical Support Assistant – Scheduling

U.S. Department of Veterans Affairs; Bend (OR); On-site; USD 48,000 - 56,000; Full time

Job summary

The incumbent serves as a Medical Support Assistant in a Patient Aligned Care Team (PACT) of the Primary Care Division, at the VA Portland Health Care System.

The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information.

The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications.

Qualifications

• Experience with medical scheduling processes
• Familiarity with VA scheduling guidelines

Responsibilities

• Schedule, cancel, and reschedule patient appointments; monitor the electronic wait list.
• Verify provider orders, demographics, insurance data; coordinate with PACT team.

Job description

The incumbent serves as a Medical Support Assistant in a Patient Aligned Care Team (PACT) of the Primary Care Division, at the VA Portland Health Care System.

The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information.

The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications.