Advanced Medical Support Assistant: EMR & Scheduling

Talentify; City of Syracuse (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Talentify supports the Syracuse VA Medical Center in hiring an Advanced Medical Support Assistant (MSA) to work with the Social Work service. The role involves clerical support, patient check-in, and managing medical record systems with strong emphasis on customer service.

Ideal candidates will have knowledge of medical terminology, administrative procedures, and ability to work with electronic medical records while protecting information security and confidentiality.

Qualifications

• Knowledge of medical terminology and administrative procedures for records management.
• Strong customer service orientation and discretion.
• Ability to handle scheduling and data management tasks.

Responsibilities

• Assist with patient check-in and maintaining patient files.
• Utilize EMR system and other applications to manage records and forms.
• Support scheduling of patient appointments and telephone outreach.

Skills

Medical terminology

Administrative procedures

Customer service

Tools

Electronic Medical Record (EMR) system

Job description

Talentify supports the Syracuse VA Medical Center in hiring an Advanced Medical Support Assistant (MSA) to work with the Social Work service. The role involves clerical support, patient check-in, and managing medical record systems with strong emphasis on customer service.

Ideal candidates will have knowledge of medical terminology, administrative procedures, and ability to work with electronic medical records while protecting information security and confidentiality.