Advanced Medical Support Specialist – Patient Access

US-Department-of-Veterans-Affair; Junction City (KS); On-site; USD 48,000 - 64,000; Full time

Job summary

VA Eastern Kansas Health Care System is seeking an Advanced Medical Support Assistant to provide specialized administrative support across multiple clinics. The role supports an interdisciplinary team and coordinates care delivery with emphasis on access and efficiency.

The position requires strong knowledge of MSA practices, advanced scheduling skills, and proficiency with patient systems and electronic records. Strong communication and prioritization abilities are essential.

Qualifications

• Knowledge of MSA practices and patient support workflows.
• Experience at or near GS-5 level or equivalent.
• Education: high school diploma or GED or equivalent.

Responsibilities

• Provide specialized administrative patient support across multiple clinics in an interdisciplinary care delivery model.
• Coordinate with the patient care team to monitor clinic schedules and adjust availability as needed.
• Enter data into the electronic health record and track pre-appointment requirements to ensure readiness.

Skills

MSA knowledge

Interdisciplinary coordination

Medical terminology

Communication

Prioritization

Education

High school diploma or GED

Job description

VA Eastern Kansas Health Care System is seeking an Advanced Medical Support Assistant to provide specialized administrative support across multiple clinics. The role supports an interdisciplinary team and coordinates care delivery with emphasis on access and efficiency.

The position requires strong knowledge of MSA practices, advanced scheduling skills, and proficiency with patient systems and electronic records. Strong communication and prioritization abilities are essential.