Advanced Intake & Forensics Specialist

CL 88e84fc2 cfc3 4bec b5cf 08a3bda081bc; Bellevue (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k with company match

Flexible PTO

Volunteer days

Life & AD&D

Disability insurance

Pet insurance

Job summary

Lighthouse in Bellevue, WA is hiring an Intake Specialist to support advanced intake tasks, including archive requests, data pre-processing, and workflow improvements. You will log evidentiary media, perform pre-processing with forensic tools, and ensure quality and timely delivery for client requests.

Ideal candidates have 3–5 years handling sensitive data, familiarity with forensic tools, and excellent communication. The role offers growth and a collaborative, supportive environment.

Qualifications

• Must have strong attention to detail and ability to handle sensitive data.
• Experience with eDiscovery or forensics is preferred but not required.
• Excellent written and verbal communication, and a customer-service focus.

Responsibilities

• Assist with scoping of custom requests with other departments and provide accurate timelines for completion of work.
• Perform advanced pre-processing functions using Forensic tools to search and/or cull data per client requests.
• Identify Mac OS data and perform advanced pre-processing tasks to properly handle Mac Mail files.
• Perform email conversion of Mac Mail to PST using commercial tools.
• Identify Gmail data types and perform email conversion using proprietary tools.
• Proactively identify areas for improved workflow, quality, internal documentation and processes to maximize system resources and efficiencies as applicable.
• Assist with process improvements via testing, providing feedback, etc.
• Contribute to positive working environment as team player; willingly accept additional challenges and help drive issues to resolution.
• Assist with training and other internal initiatives as needed.
• Handle physical media while maintaining proper Chain of Custody, generate reports and conduct data backups, extraction/restoration, and pre-processing using forensic applications and methods.
• Work proactively on job requests from a queue while effectively communicating job status and potential issues with Intake Manager\Queue Manager.
• Use password cracking software and industry known forensic tools.
• Perform thorough quality checks on client data and work product at multiple stages to ensure quality and maintain a sense of urgency on high priority and critical requests.
• Perform administrative duties relevant to project maintenance (billing, reporting, etc.).Help maintain a clean and well-organized computer lab at all times.
• Perform other related duties as assigned.

Skills

Attention to detail

Problem solving

Time management

Team player

Communication skills

Self-motivation

Initiative

Ability to learn new applications

Education

High School diploma or equivalent

Associate’s degree or higher

Bachelor’s degree (preferred)

Tools

EnCase

FTK

BlackLight

FileZilla

Aid4Mail

Aspera

Microsoft Office

Windows

Mac OS

Job description

Lighthouse in Bellevue, WA is hiring an Intake Specialist to support advanced intake tasks, including archive requests, data pre-processing, and workflow improvements. You will log evidentiary media, perform pre-processing with forensic tools, and ensure quality and timely delivery for client requests.

Ideal candidates have 3–5 years handling sensitive data, familiarity with forensic tools, and excellent communication. The role offers growth and a collaborative, supportive environment.