Advanced Desktop Support Technician II – Windows & Imaging

Carrington Holding Company, LLC; Phoenix (AZ); On-site; USD 37,195 - 48,216; Full time

Benefits offered by this job

Healthcare plans

401k match

Employee discounts

Educational reimbursement

Training programs

Referral bonuses

Job summary

Carrington Mortgage Holdings is hiring a Desktop Technician II to install, update, and repair PC hardware and software. The role supports enterprise software, builds workstation images, and manages installs and patches according to company policies.

Ideal candidates will have 5+ years in desktop support, MS Windows expertise, and TCP/IP networking knowledge. This on-site position offers healthcare plans, 401(k) match, and training opportunities to advance your career.

Qualifications

• High school diploma or equivalent.
• MCSE or Windows certification is preferred.
• Five or more years in desktop support/technician roles.
• Experience with MS Windows installation and troubleshooting.

Responsibilities

• Support, troubleshoot, and resolve computer hardware and software problems.
• Build, configure, and modify workstations and images, install OS and apps.
• Create and maintain software installation packages with company details.

Skills

Windows OS

Networking TCP/IP

Desktop support

Troubleshooting software

Education

High school diploma

MCSE certification (preferred)

Technical desktop management training

Tools

Remote control tools

Imaging software

IT asset management tools

Job description

Carrington Mortgage Holdings is hiring a Desktop Technician II to install, update, and repair PC hardware and software. The role supports enterprise software, builds workstation images, and manages installs and patches according to company policies.

Ideal candidates will have 5+ years in desktop support, MS Windows expertise, and TCP/IP networking knowledge. This on-site position offers healthcare plans, 401(k) match, and training opportunities to advance your career.