IT Desktop Technician II: Hardware, Imaging & User Support

Halliburton Corp.; Victoria (TX); Sur place; USD 22 000 - 36 000; Plein temps

Résumé du poste

Halliburton is seeking an IT Desktop Technician II to perform configuration, installation and repair of PC hardware and peripherals under supervision, following established procedures.

You will work with users to define requirements, image and deploy Windows PCs with Intune/Autopilot, coordinate with external repair vendors when needed, and enforce security policies across the organization.

Qualifications

• CompTIA A+ certification (or equivalent) plus 2+ years in a PC hardware setup and support role.
• Hands-on experience using Microsoft Intune and Windows Autopilot to image, configure, deploy, and manage Windows PCs and security policies.
• Advanced troubleshooting skills for PC hardware and connected devices.
• High proficiency with M365 tools (Outlook, Teams, SharePoint, Word, Excel, PowerPoint).

Responsabilités

• Configure, set up, and troubleshoot PC hardware, laptops, and peripheral equipment for special requests and standard user needs.
• Work directly with users to define requirements and transfer data when needed.
• Serve as an expert helper for desktop support teammates on hardware issues and coordinate with external repair vendors when equipment breaks.
• Strictly follow and enforce company security policies, safety standards, and software licensing guidelines.
• Keep an eye on incoming support tickets to ensure timely resolution.

Connaissances

CompTIA A+ certification

Microsoft Intune

Windows Autopilot

M365 tools

Customer service

Description du poste

Halliburton is seeking an IT Desktop Technician II to perform configuration, installation and repair of PC hardware and peripherals under supervision, following established procedures.

You will work with users to define requirements, image and deploy Windows PCs with Intune/Autopilot, coordinate with external repair vendors when needed, and enforce security policies across the organization.