Advanced Copier Technician | Field Service & Diagnostics

RadNet, Inc.; Fargo (ND); On-site; USD 30,444 - 45,736; Full time

Job summary

Marco Technologies in Fargo, North Dakota is seeking a Copier Service Technician II to maintain, service, and repair copier equipment at client sites within a designated territory. You will troubleshoot issues using diagnostic tools, manage inventory, and ensure high customer satisfaction through timely, cost-effective service.

The role requires an associate degree with two years of relevant experience, a valid driver's license, and proficiency with MS Office and Outlook.

Qualifications

• Associate degree and 2 years of relevant experience.
• Valid driver’s license, proof of personal insurance, and an acceptable driving record.

Responsibilities

• Troubleshoot, diagnose, and resolve maintenance and repair issues at client locations.
• Maintain inventory of tools, parts and supplies in vehicle stock.
• Meet established metrics and follow Field Service Manual.
• Complete training on new equipment and stay updated.
• Document service calls and time entries using Remote Tech.

Skills

MS Office

Outlook

Communication

Independent judgment

Problem solving

Teamwork

Customer service

Education

Associate degree and two years of relevant experience

Tools

Remote Tech

Job description

Marco Technologies in Fargo, North Dakota is seeking a Copier Service Technician II to maintain, service, and repair copier equipment at client sites within a designated territory. You will troubleshoot issues using diagnostic tools, manage inventory, and ensure high customer satisfaction through timely, cost-effective service.

The role requires an associate degree with two years of relevant experience, a valid driver's license, and proficiency with MS Office and Outlook.