Advanced Client Programs Operations Associate

Pearson; Charleston (WV); On-site; USD 75,761,000 - 82,667,000; Full time

Job summary

Pearson is seeking an Advanced Associate to support client testing programs, partnering with Program Managers to keep client work moving and resolve issues across teams. This hands-on role emphasizes organization, proactive communication, and problem-solving in a fast-paced environment.

You will handle client maintenance, configuration updates, launches, and requests, while maintaining procedures and documentation. Weekend test-event support is limited to a few occasions per year.

Job description

Pearson is seeking an Advanced Associate to support client testing programs, partnering with Program Managers to keep client work moving and resolve issues across teams. This hands-on role emphasizes organization, proactive communication, and problem-solving in a fast-paced environment.

You will handle client maintenance, configuration updates, launches, and requests, while maintaining procedures and documentation. Weekend test-event support is limited to a few occasions per year.