Advanced Application Support & Systems Integration Lead

CorSource; Oregon City (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

CorSource is seeking an experienced Application Support professional to provide advanced troubleshooting, maintain system performance, and implement new features to meet business needs.

You will collaborate with business units and IT to ensure high availability, data integrity, and secure operations, while documenting processes and training end-users.

This role may require after-hours support and close collaboration with stakeholders across IT and the business units.

Qualifications

• Experience in application support and system troubleshooting.
• Ability to maintain data integrity and security.
• Strong written and verbal communication with stakeholders.
• Ability to provide after-hours support.
• Proficient in documenting processes and training users.

Responsibilities

• Provide advanced application support and resolve issues to ensure availability.
• Monitor system performance and perform maintenance tasks.
• Collaborate with business units to gather requirements and tailor solutions.
• Implement new features and test changes with stakeholders.
• Maintain documentation including user guides and procedures.
• Ensure data integrity and security across applications.
• Coordinate with vendors and IT for issue resolution and downtime planning.
• Address API-related integration issues and data synchronization.
• Participate in ongoing system improvements and performance tuning.

Skills

Application support

System maintenance

Troubleshooting

Documentation

Communication

Stakeholder collaboration

Job description

CorSource is seeking an experienced Application Support professional to provide advanced troubleshooting, maintain system performance, and implement new features to meet business needs.

You will collaborate with business units and IT to ensure high availability, data integrity, and secure operations, while documenting processes and training end-users.

This role may require after-hours support and close collaboration with stakeholders across IT and the business units.