Advance Planning Funeral Director: Build Community

Service Corporation International; Stamford (CT); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with Company match

Employee Assistance Program

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Health Savings Account

Job summary

Service Corporation International in Stamford, CT seeks an Advance Planning Funeral Director focused on community engagement and pre-need arrangements. The role serves multiple communities, generating revenue and acting as the primary contact for families.

It emphasizes empathy, professional presentation, and timely responses to inquiries. Minimum education includes a high school diploma with 1–2 years of college and experience in customer service or sales.

Qualifications

• High school diploma or equivalent; 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred
• State Funeral Directors License and Funeral Directors License may be required by state law

Responsibilities

• Lead generation and prospecting for new families
• Obtain referrals from families served by the location
• Network with community and civic groups to build relationships
• Present information to families and explain pre-need options
• Respond to inquiries in a timely, respectful and professional manner
• Build trust-based relationships to gain referrals and protect families in the future
• Prepare for appointments with professionalism and attention to detail
• Collaborate with funeral directors and location staff to provide seamless service

Skills

Lead Generation

Customer service

Communication

Empathy

Presentation

Time management

Education

High school diploma

Some college

Job description

Service Corporation International in Stamford, CT seeks an Advance Planning Funeral Director focused on community engagement and pre-need arrangements. The role serves multiple communities, generating revenue and acting as the primary contact for families.

It emphasizes empathy, professional presentation, and timely responses to inquiries. Minimum education includes a high school diploma with 1–2 years of college and experience in customer service or sales.