Adult SMI Services Coordinator

Commonwealth of VA Careers; Richmond (VA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Commonwealth of VA Careers in Virginia's Department of Behavioral Health and Developmental Services seeks an experienced Adult SMI Services Coordinator to oversee ACT programs and related behavioral health services statewide.

You will monitor service quality, provide technical assistance to providers, coordinate fidelity evaluations, and work with partners across state agencies to ensure effective use of resources. Travel statewide is required. A valid driver’s license is mandatory.

Qualifications

• Knowledge of contemporary clinical best practices in behavioral health services for individuals with SMI and co-occurring SUD.
• Knowledge and understanding of fidelity monitoring and fidelity monitoring instruments for Evidence Based Practices, such as TMACT.
• Ability to monitor and manage program funding to ensure cost effective service delivery and uphold fiduciary responsibility for state and Federal dollars.
• Knowledge of principles of behavior management, crisis intervention, and crisis prevention specific to SMI and co-occurring populations.
• Ability to build and sustain constructive and collaborative relationships with partners and stakeholders in settings such as multi-organizational workgroups, meetings, and partnerships.
• Skilled in interpreting, evaluating, and analyzing program-related data.
• Ability to engage in high-level problem-solving directed toward helping programs to provide effective treatment services.
• Proven skills implementing quality improvement initiatives in behavioral health settings.
• Ability to elicit program leaders’ values, pressure points, and key factors that impact operations in order to help them access customized technical assistance.
• Excellent oral and written communication skills, rapport-building skills, and engagement skills.
• Knowledgeable with Microsoft products, specifically Outlook, Word, and Excel.
• Ability to function with a high degree of independence, initiative, and considerable discretion.
• Demonstrated ability to uphold the values of advocacy, equity, and recovery both within DBHDS and across the broader behavioral health system.

Responsibilities

• Managing contracts and program funding.
• Responding to inquiries, clarification or interpretation from internal and external stakeholders.
• Performing day-to-day administrative tasks and functions that support DBHDS administration.
• Leading coordination and execution of ACT fidelity monitoring program.
• Scheduling evaluations with providers.
• Coordinating with additional reviewers to plan and execute reviews.
• Ensuring completion of post-evaluation summary reports and debriefing meetings with provider.

Skills

Clinical best practices

Fidelity monitoring

Funding management

Crisis intervention

Communication skills

Outlook

Word

Excel

Tools

Outlook

Word

Excel

Job description

Title: Adult SMI Services Coordinator

State Role Title: Prog Admin Specialist II

Hiring Range: $65,290-$90,100

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services’ (DBHDS) Office of Mental Health Wellness & Recovery Supports is seeking an experienced professional to serve as an Adult SMI Services Coordinator. This position is responsible for the engagement, oversight, and support of the Commonwealth’s Assertive Community Treatment (ACT) programs, as well as other community-based behavioral health services for individuals with Serious Mental Illness (SMI) and those with co-occurring Substance Use Disorders (SUD). The emphasis of this position is to monitor the quality of services provided statewide; deliver ongoing support and technical assistance to providers for program development and effective operational functioning; provide effective and efficient communication between DBHDS and providers; and promote the effective use of federal, state, and regional resources. This position collaborates with clinical leaders, program managers, DBHDS internal partners, such as the Office of Licensing, Block Grant Specialists, Procurement, Finance, and Office of Management Services; with other state agencies, such as DMAS; as well as other key stakeholders on committees, workgroups, taskforces, councils, etc. in support of these objectives. Additionally, this position plays a lead role in the Department’s ACT fidelity monitoring program and is responsible for coordinating, ensuring execution of, and tracking outcomes for all fidelity evaluations conducted. A valid, unrestricted driver’s license and an acceptable driving record in accordance with the Commonwealth’s Driver Safety Program are required due to statewide travel to provider sites across the Commonwealth, as ACT teams are identified for TMACT reviews. This is a restricted, federal and state funded grant position with a renewable grant. Continued employment in this position is contingent upon funding and is not eligible for layoff benefits per DHRM state policy 1.30.

Additional Responsibilities

• Managing contracts and program funding.
• Responding to inquiries, clarification or interpretation from internal and external stakeholders.
• Performing day-to-day administrative tasks and functions that support DBHDS administration.
• Leading coordination and execution of ACT fidelity monitoring program.
• Scheduling evaluations with providers.
• Coordinating with additional reviewers to plan and execute reviews.
• Ensuring completion of post-evaluation summary reports and debriefing meetings with provider.

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

Applications must be submitted by 11:55 p.m., on the listed closing date.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Minimum Qualifications

• Knowledge of contemporary clinical best practices in behavioral health services for individuals with SMI and co-occurring SUD.
• Knowledge and understanding of fidelity monitoring and fidelity monitoring instruments for Evidence Based Practices, such as the Tool for the measurement of Assertive Community Treatment (TMACT).
• Ability to monitor and manage program funding to ensure cost effective service delivery and uphold fiduciary responsibility for state and Federal dollars.
• Knowledge of principles of behavior management, crisis intervention, and crisis prevention specific to SMI and co-occurring populations.
• Ability to build and sustain constructive and collaborative relationships with partners and stakeholders in settings such as multi-organizational workgroups, meetings, and partnerships.
• Skilled in interpreting, evaluating, and analyzing program-related data.
• Ability to engage in high-level problem-solving directed toward helping programs to provide effective treatment services.
• Proven skills implementing quality improvement initiatives in behavioral health settings.
• Ability to elicit program leaders’ values, pressure points, and key factors that impact operations in order to help them access customized technical assistance.
• Excellent oral and written communication skills, rapport-building skills, and engagement skills.
• Knowledgeable with Microsoft products, specifically Outlook, Word, and Excel.
• Ability to function with a high degree of independence, initiative, and considerable discretion.
• Demonstrated ability to uphold the values of advocacy, equity, and recovery both within DBHDS and across the broader behavioral health system.

Additional Considerations

N/A

Contact Information

Name: Keiana Bobbitt

Phone: N/A

Email: [e-mail] - Inquiries Only/No Submissions, to include resumes.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.