ACT Fidelity & SMI Programs Coordinator (Telework Eligible)

Commonwealth of VA Careers; Richmond (VA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Commonwealth of VA Careers in Virginia's Department of Behavioral Health and Developmental Services seeks an experienced Adult SMI Services Coordinator to oversee ACT programs and related behavioral health services statewide.

You will monitor service quality, provide technical assistance to providers, coordinate fidelity evaluations, and work with partners across state agencies to ensure effective use of resources. Travel statewide is required. A valid driver’s license is mandatory.

Qualifications

• Knowledge of contemporary clinical best practices in behavioral health services for individuals with SMI and co-occurring SUD.
• Knowledge and understanding of fidelity monitoring and fidelity monitoring instruments for Evidence Based Practices, such as TMACT.
• Ability to monitor and manage program funding to ensure cost effective service delivery and uphold fiduciary responsibility for state and Federal dollars.
• Knowledge of principles of behavior management, crisis intervention, and crisis prevention specific to SMI and co-occurring populations.
• Ability to build and sustain constructive and collaborative relationships with partners and stakeholders in settings such as multi-organizational workgroups, meetings, and partnerships.
• Skilled in interpreting, evaluating, and analyzing program-related data.
• Ability to engage in high-level problem-solving directed toward helping programs to provide effective treatment services.
• Proven skills implementing quality improvement initiatives in behavioral health settings.
• Ability to elicit program leaders’ values, pressure points, and key factors that impact operations in order to help them access customized technical assistance.
• Excellent oral and written communication skills, rapport-building skills, and engagement skills.
• Knowledgeable with Microsoft products, specifically Outlook, Word, and Excel.
• Ability to function with a high degree of independence, initiative, and considerable discretion.
• Demonstrated ability to uphold the values of advocacy, equity, and recovery both within DBHDS and across the broader behavioral health system.

Responsibilities

• Managing contracts and program funding.
• Responding to inquiries, clarification or interpretation from internal and external stakeholders.
• Performing day-to-day administrative tasks and functions that support DBHDS administration.
• Leading coordination and execution of ACT fidelity monitoring program.
• Scheduling evaluations with providers.
• Coordinating with additional reviewers to plan and execute reviews.
• Ensuring completion of post-evaluation summary reports and debriefing meetings with provider.

Skills

Clinical best practices

Fidelity monitoring

Funding management

Crisis intervention

Communication skills

Outlook

Word

Excel

Tools

Outlook

Word

Excel

Job description

Commonwealth of VA Careers in Virginia's Department of Behavioral Health and Developmental Services seeks an experienced Adult SMI Services Coordinator to oversee ACT programs and related behavioral health services statewide.

You will monitor service quality, provide technical assistance to providers, coordinate fidelity evaluations, and work with partners across state agencies to ensure effective use of resources. Travel statewide is required. A valid driver’s license is mandatory.