Adult Services Programs Specialist

Illinois; Calumet City (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Calumet City Public Library in Calumet City, IL is seeking an Adult Services Clerk to deliver direct services to adult and senior patrons, assist with readers’ advisory, and support community outreach.

The role involves helping patrons identify materials, assisting with technology needs, and participating in program development and displays, requiring strong MS Office and Google tools skills and reliable transportation.

Qualifications

• High school diploma or equivalent experience.
• Minimum two years customer service related work experience.
• Advanced understanding of Microsoft Office, Google tools and virtual working environments.
• Ability to work independently and productively.

Responsibilities

• Delivers core services to adults and seniors at service desks and via telephone/email.
• Assists patrons in locating and retrieving materials, including interlibrary loan.
• Provides technology assistance one-to-one or in classes.

Skills

Customer service

Communication

Independent work

Virtual working tools

Education

High school diploma

Tools

Microsoft Office

Google tools

Job description

Calumet City Public Library in Calumet City, IL is seeking an Adult Services Clerk to deliver direct services to adult and senior patrons, assist with readers’ advisory, and support community outreach.

The role involves helping patrons identify materials, assisting with technology needs, and participating in program development and displays, requiring strong MS Office and Google tools skills and reliable transportation.