Youth Services Clerk - Part Time

Illinois; Calumet City (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Calumet City Public Library seeks a part-time Youth Services Clerk to welcome children, teens, and families and support the daily operations of the Youth Services Department. This role emphasizes strong customer service and teamwork while fostering a welcoming environment for youth and caregivers.

You will assist patrons, help with locating books and online resources, and contribute to readers’ advisory services and youth programs.

Qualifications

• High school diploma or equivalent required; coursework in education or library science preferred.
• Experience working with children, teens, and families preferred.
• Excellent customer service, interpersonal, and communication skills.

Responsibilities

• Welcome children, teens, and caregivers to the Youth Services Department.
• Provide friendly and professional customer service in person and by telephone.
• Assist patrons in locating books, materials, and information resources.
• Help children, teens, and caregivers use library computers and online resources.
• Offer readers’ advisory services and book recommendations for children and young adults.
• Assist with shelving, organizing, and maintaining Youth Services collections.
• Support Youth Services programs and special events as needed.
• Prepare program materials and assist with department projects.
• Help maintain a safe, positive, and inviting environment for all library patrons.
• Perform additional duties as assigned by the Youth Services Librarian.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Teamwork

Basic computer skills

Education

High school diploma

Tools

Microsoft Office

Job description

Do you enjoy working with children, teens, and families? Are you a friendly, enthusiastic individual with strong customer service skills who wants to make a positive impact in the community? If so, the Calumet City Public Library invites you to apply for our Youth Services Clerk position.

The Youth Services Clerk is an important member of our team, helping to create a welcoming, engaging, and supportive environment for children from birth through high school and their caregivers. This part-time position provides excellent customer service while supporting the daily operations, programs, and collections of the Youth Services Department.

Schedule:
Monday through Thursday, 2:00 p.m. to 7:00 p.m. (23hours per week)

Essential Duties and Responsibilities

• Welcome children, teens, and caregivers to the Youth Services Department.
• Provide friendly and professional customer service in person and by telephone.
• Assist patrons in locating books, materials, and information resources.
• Help children, teens, and caregivers use library computers and online resources.
• Offer readers’ advisory services and book recommendations for children and young adults.
• Assist with shelving, organizing, and maintaining Youth Services collections.
• Support Youth Services programs and special events as needed.
• Prepare program materials and assist with department projects.
• Help maintain a safe, positive, and inviting environment for all library patrons.
• Perform additional duties as assigned by the Youth Services Librarian.

Qualifications

• High school diploma or equivalent required; college coursework in education, library science, child development, or a related field is preferred.
• Experience working with children and families preferred.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Basic computer proficiency, including Microsoft Office and online applications.
• Ability to exercise sound judgment and maintain confidentiality when appropriate.
• Bilingual skills are a plus; Spanish proficiency preferred but not required.
• Reliable transportation and consistent attendance required.

Physical Requirements

• Ability to stand, walk, bend, reach, and lift library materials weighing up to 25 pounds.
• Ability to use a computer and other office equipment for extended periods.

Calumet City Public Library
660 Manistee Ave
Calumet City , IL 60409

Location

Calumet City Public Library, Cook County