Adult Services Librarian - Nichols Library

Naperville Public Library; Naperville (IL); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Vacation accrual

Holidays

Sick accrual

Parental leave

Pension plan

Training opportunities

Job summary

The Naperville Public Library seeks an Adult Services Librarian to provide reference and Readers' Advisory services, assist with digital and print resources, and lead paraprofessional staff in Adult & Teen Services.

You will stay current with adult literature and technology, develop programs for adults, and promote library resources and services to patrons and the community. A Master’s in Library Science is required.

Qualifications

• Master of Library and Information Science degree (ALA accredited).
• Library experience required.
• Bilingual proficiency a plus.

Responsibilities

• Provide reference and Readers' Advisory services to library customers.
• Lead paraprofessional staff in Adult & Teen Services.
• Promote library resources, programs, and services.
• Stay current with adult/teen literature and library trends.
• Assist customers with digital and print resources.
• Troubleshoot minor computer hardware/software problems.
• Conduct library tours and outreach activities.
• Coordinate exams proctoring for public.

Skills

Customer service

Communication skills

Problem solving

Team collaboration

Adaptability

Multicultural communication

Education

Master of Library and Information Science

Library experience

Bilingual proficiency a plus

Tools

Microsoft Office

Outlook

Database applications

Job description

POSITION SUMMARY

The Adult Services Librarian provides reference and Readers' Advisory services and technology assistance to Library customers and leads paraprofessional staff in managing collections and providing programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.

RESPONSIBILITIES

• Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
• Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
• Provides leadership, training and guidance to staff and the public in the area of Adult & Teen Services.
• Stays current with adult and teen literature, relevant technology, and library trends.
• Provides reference and Readers' Advisory assistance for users, including topical research and material location.
• Works with Collection Services to manage the adult collection.
• May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
• Performs special projects involving Library promotion and outreach activities in areas of expertise. Conducts Library tours.
• Coordinates and/or conducts the proctoring of exams for public.
• Develops, implements, and staffs programs for adults.
• Prepares reports and statistics for review as requested.
• Troubleshoots and resolves minor computer hardware and software problems.
• Attends professional development opportunities.
• Performs other related duties and special projects assigned.

KNOWLEDGE/SKILLS/ABILITIES

• Proficient in relevant computer software programs like Microsoft Office and Outlook.
• Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
• Demonstrates exceptional customer service, providing quality assistance to vendors, customers, and staff.
• Ability to effectively provide reference assistance and instruction services.
• Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
• Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
• Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
• Successfully leads and/or collaborates on projects and programs with staff members.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Responsive to change and demonstrates adaptability.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

• Master of Library and Information Science degree (ALA accredited college/university).
• Library experience required.
• Bilingual proficiency a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Communicate with staff and customers in person, via email and over the phone.
• May require either being in a stationary position or moving about for prolonged periods.
• Moves equipment or library materials weighing up to 35 lbs.
• Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

DETAILS

The benefits of this position at the Naperville Public Library include:

• Annual Vacation Accrual: 3 weeks per year
• Holidays: 7 days per year
• Annual Sick Accrual: 12 days per year
• 12 weeks paid parental leave
• Illinois Municipal Retirement Fund (Pension Plan)
• Health Benefits available (medical, dental, vision)
• Training and development opportunities

*WORK SCHEDULE

Monday 12:30 p.m. - 9 p.m.

Tuesday 8:30 a.m.- 5 p.m.

Wednesday 8:30 a.m.- 5 p.m.

Thursday 8:30 a.m.- 5 p.m.

Friday 8:30 a.m.- 5 p.m.

Every 7th Fri. 12:30 p.m. - 9 p.m.

Every 4th Sat 8:30 a.m.- 5 p.m.

Every 4th Sun 12:30 p.m. - 9 p.m.

*Schedule may change

To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)