Adult Learner Success Advisor I/II

Wayne State University; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Wayne State University in Detroit seeks an Academic Service Officer I/II (Adult Learner) to support adult learners through transition advising, recruitment, onboarding, and engagement initiatives. This role aligns with strategic enrollment management and momentum milestones to boost persistence and degree completion.

Reporting to the Associate Director of Adult Learner Success, you will partner with colleges/schools, manage outreach and case coordination, and contribute to data reporting and

Qualifications

• Bachelor’s degree required; Master’s degree preferred for ASO II.
• 1-3 years in higher education in enrollment, advising, or student success.
• Experience with adult learners and transfer students is a plus.

Responsibilities

• Provide direct support to adult learners through transition advising, recruitment, onboarding, and engagement initiatives.
• Collaborate with schools/colleges to implement adult learner programs and partnerships.
• Contribute to data collection and KPI reports for program assessment and continuous improvement.
• Assist with outreach, case management, and coordination to improve enrollment outcomes.

Skills

Communication

Organization

Team-building

Student Info Systems

Education

Bachelor's degree

Master's degree

Tools

Banner

Slate

Degree Works

Job description

Wayne State University in Detroit seeks an Academic Service Officer I/II (Adult Learner) to support adult learners through transition advising, recruitment, onboarding, and engagement initiatives. This role aligns with strategic enrollment management and momentum milestones to boost persistence and degree completion.

Reporting to the Associate Director of Adult Learner Success, you will partner with colleges/schools, manage outreach and case coordination, and contribute to data reporting and