Online Academic Advisor for Adult Learners

Empire State University; New York (NY); On-site; USD 54,000 - 66,000; Full time

Job summary

Empire State University is hiring multiple Academic Advisors to join a fast-paced online university built around access and support for our primarily adult learners. Most of the students you'll work with are transfer students seeking degree completion and/or more advanced degrees.

As part of an experienced, student-centered advising team, you'll help students move toward their academic, professional, and personal goals with confidence.

Qualifications

• Master's degree from a regionally accredited US university or comparable non-US university.
• At least 2 years in higher education advising or student development.
• Excellent communication and organizational skills.
• Ability to collaborate across departments in an academic setting.
• Experience engaging online learners using synchronous and asynchronous methods.
• Interest in a creative, team-oriented environment with continuous improvement.

Responsibilities

• Manage an active caseload of advisees with proactive outreach.
• Support transactional advising during peak enrollment periods.
• Master university program requirements, policies, and procedures.
• Assist students across associate, bachelor’s, and graduate programs with options aligning to goals.
• Identify possible prior learning for academic credit following university procedures.
• Teach sections of Educational Planning to advisees/mentees when applicable.
• Promote data-driven improvements in advising practices.
• Collaborate with university offices to advance holistic student support.
• Attend department meetings and participate in governance and development.

Skills

Advising

Student development

Online communication

Collaboration

Growth mindset

Creativity

Education

Master's degree

Tools

Banner

CRM

Data management tools

Job description

Empire State University is hiring multiple Academic Advisors to join a fast-paced online university built around access and support for our primarily adult learners. Most of the students you'll work with are transfer students seeking degree completion and/or more advanced degrees.

As part of an experienced, student-centered advising team, you'll help students move toward their academic, professional, and personal goals with confidence.