Academic Services Officer II - College of Nursing

Wayne State University; Detroit (MI); On-site; USD 62,000 - 76,000; Full time

Job summary

Wayne State University is seeking an Academic Services Officer II in the College of Nursing at the Detroit campus. The role focuses on advising undergraduate and graduate students, coordinating support, and ensuring progression toward degree completion.

The position involves recruitment activities, data reporting, and collaboration with faculty and university partners to enhance student success. A Master’s degree and higher education experience are preferred.

Qualifications

• Master's degree required in Counseling, Education or related field.
• Experience with academic advising, mentoring, and establishing rapport with students.
• Demonstrated excellence in written, oral and interpersonal, and communication skills.
• Demonstrated excellence in time management and organizational skills.
• Previous work in higher education preferred.

Responsibilities

• Provide academic advising and support to College of Nursing undergraduate and graduate students; manage an advising caseload.
• Advise on admissions, degree requirements, policies, progression, graduation, and certification.
• Monitor progress, identify at-risk students, coordinate interventions, and support retention and enrollment forecasting.
• Assist with admission processing, including transcript review and orientation for new students.
• Participate in recruitment/outreach activities and information sessions; travel may be required.
• Support College enrollment, retention, scholarship, and student success initiatives, collaborating with leadership and partners.
• Collect, track, and report student data to support leadership and program directors.
• Serve on College and University committees and work independently with minimal supervision.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Academic advising

Mentoring

Student rapport

Education

Master's degree in Counseling, Education or related field

Job description

Academic Services Officer II - College of Nursing

Wayne State University is searching for an experienced AcademicServices Officer II - College of Nursing at its Detroit campuslocation.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety.

Essential functions (job duties):

• Provide academic advising and support to College of Nursingundergraduate and graduate students. Manage an assigned advisingcaseload/population, which may change based on enrollment,staffing, and College needs.
• Provide proactive and intrusive advising through individual andgroup advising, outreach, and ongoing engagement. Adviseprospective and current students on admission and degreerequirements, academic policies, progression, graduation, andcertification.
• Monitor academic progress, identify and engage at-risk or off-trackstudents, coordinate interventions, and connect students withappropriate College and University resources. Maintain accurateadvising records, plans of work, tracking systems, and caseloaddata to support retention, progression, graduation, and enrollmentforecasting.
• Support admission processing, including application and transcriptreview, verification of requirements, admission decisions,applicant communication, and new student orientation.
• Participate in recruitment and outreach activities, includinginformation sessions, open houses, college fairs, and communityevents. Recruitment may require travel and work outside regularbusiness hours, including evenings and weekends.
• Support College enrollment, retention, scholarship, and studentsuccess initiatives and assigned projects. Collaborate with Officeof Student Affairs leadership, faculty, program directors, andUniversity partners to support student success and degreecompletion.
• Collect, track, and report student and enrollment data and providedata support to College leadership and program directors asrequired.
• Serve on College and University committees and supportinstitutional priorities. Work independently with minimalsupervision and maintain flexibility as assigned programs,populations, caseloads, and responsibilities change based onCollege needs.
• Other duties as assigned.

Qualifications:

• Master's degree required in Counseling, Education or relatedfield.
• Previous work experience in higher education preferred
• Demonstrated excellence in written, oral and interpersonal, andcommunication skills.
• Demonstrated excellence in time management and organizationalskills.
• Experience with academic advising, mentoring, and establishingrapport with students.

School/College/Division:

H15 - College of Nursing

Primary department:

H1503 - Nursing Staff, Students, & Other

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Academic/Faculty

Funding/salary information:

• Compensation type: Annual Salary
• Salary hire maximum: 69,290

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired.