Adult Education Operations Lead & GED Chief Examiner

EASTCONN Adult & Community Programs - Community Learning Center; Windham (CT); On-site; USD 54,000 - 66,000; Full time

Job summary

EASTCONN Adult Education serves adult learners across northeastern Connecticut, handling GED, English language, high school completion, and workforce programs. The Student Services & Registration Facilitator is the first contact for students and manages records from enrollment to graduation.

He/she leads the front desk team and ensures accurate registration and data entry. The role includes GED testing oversight, coordination with the American Job Center, and collaboration with leadership to

Qualifications

• Associate degree or Bachelor’s degree plus related experience in education or human services.
• Experience in customer service, student services, or office administration.
• Strong accuracy with data entry, records management, and confidential student information.
• Ability to work one evening every two weeks.
• Willingness to complete GED Chief Examiner and Pearson VUE training.

Responsibilities

• Leads front desk customer service and responds to student administrative questions.
• Supervises, hires, and evaluates front desk and secretarial staff; facilitates training.

Skills

Customer service

Data entry accuracy

Office administration

Evening availability

Education

Associate degree

Bachelor's degree

Tools

LACES

CASAS

Pearson VUE

Job description

EASTCONN Adult Education serves adult learners across northeastern Connecticut, handling GED, English language, high school completion, and workforce programs. The Student Services & Registration Facilitator is the first contact for students and manages records from enrollment to graduation.

He/she leads the front desk team and ensures accurate registration and data entry. The role includes GED testing oversight, coordination with the American Job Center, and collaboration with leadership to