Adult Education Enrollment & Services Specialist

City of Stamford; Stamford (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

City of Stamford seeks an experienced administrative professional to support Adult Education services. Under supervision, you will assist students with enrollment, respond to inquiries, coordinate paperwork, and help maintain records and schedules across sites.

You will also prepare contracts, process registrations, manage files, and collaborate with HR and vendors to ensure compliance and timely reporting for GED programs and enrichment offerings.

Qualifications

• Graduation from an accredited college or university with an Associate’s degree in Business Administration, Communications, Human Services or related field, and five (5) years of progressively responsible experience in customer relations including extensive telephone service and use of computers.
• A bachelor’s degree may be substituted for one year of experience.

Responsibilities

• Provide first line customer service for Adult Education; screen visitors and callers and inform about registration and policies.
• Compose and type a wide variety of materials including correspondence, reports and confidential documents.
• Enroll students in classes and coordinate registrations for ESL and GED programs.
• Maintain employee and student records; assist with contracts and new hire paperwork.
• Input and retrieve student information and class lists using online systems; communicate with schools and agencies as needed.

Skills

Customer service

Office software

Multitask

Communication

Telephone etiquette

Confidentiality

Problem solving

Written communications

Education

Associate degree in Business Admin / Communications / Human Services

Tools

Microsoft Office Suite

Adobe Pro

Job description

City of Stamford seeks an experienced administrative professional to support Adult Education services. Under supervision, you will assist students with enrollment, respond to inquiries, coordinate paperwork, and help maintain records and schedules across sites.

You will also prepare contracts, process registrations, manage files, and collaborate with HR and vendors to ensure compliance and timely reporting for GED programs and enrichment offerings.