Adult Education Intake Specialist Part-time

State of Georgia; United States; On-site; USD 29,000 - 40,000; Part time

Job summary

Columbus Technical College is looking for a part-time Adult Education Intake Specialist to serve as the first point of contact for prospective and current Adult Education students. This role conducts intake interviews, assesses needs, and assists with enrollment and orientation, maintaining accurate student records and delivering strong customer service.

Hours are approximately 14-18 per week with a daytime schedule, on main campus or at the Puckett Center, supporting student success by

Qualifications

• High school diploma or equivalent and six months of related work experience.
• Experience in Adult Education, higher education, workforce development, or human services.
• Experience with student information systems and data management.
• Bilingual skills are preferred.

Responsibilities

• Conduct intake interviews with prospective students to gather educational, employment, and personal background information.
• Explain program services, eligibility requirements, class schedules, and available resources.
• Assess student goals and needs to determine appropriate program placement.
• Assist students in completing enrollment applications and required documentation.
• Verify student eligibility and collect supporting documents.
• Conduct student orientations.
• Explain program expectations, attendance requirements, and student responsibilities.
• Assist students with pre-testing, registration, and class placement processes.
• Ensure all required forms are completed accurately and submitted in a timely manner.
• Provide excellent customer service to students, staff, and community partners.
• Respond to inquiries by phone, email, and in person.
• Connect students with community resources, career services, training opportunities, and support services as needed.
• Maintain confidentiality of student records and information in accordance with FERPA and program policies.

Skills

Intake interviews

Customer service

FERPA compliance

Multitask

Education

High school diploma or equivalent

Tools

Student information systems

Job description

Job Title

Adult Education Intake Specialist

Agency

Columbus Technical College

Job Requisition ID

JR0000006952

Shift

Not Applicable (United States of America)

Compensation Details

25.00 PER HOUR

Job Description

Columbus Technical College is looking for a part-time Adult Education Intake Specialist to serve as the first point of contact for prospective and current Adult Education students. This position is responsible for conducting student intake interviews, assessing student needs, assisting with enrollment and orientation processes, maintaining accurate student records, and providing excellent customer service. The Intake Specialist helps ensure that students are connected to appropriate educational and support services that promote enrollment, persistence, and successful program completion. The hours for this position will be approximately 14-18 hours per week with a daytime schedule and may require working on main campus or off campus at the Puckett Center.

Student Recruitment and Intake

• Conduct intake interviews with prospective students to gather educational, employment, and personal background information
• Explain program services, eligibility requirements, class schedules, and available resources
• Assess student goals and needs to determine appropriate program placement
• Assist students in completing enrollment applications and required documentation
• Verify student eligibility and collect supporting documents

Student Enrollment and Orientation

• Conduct student orientations
• Explain program expectations, attendance requirements, and student responsibilities
• Assist students with pre-testing, registration, and class placement processes
• Ensure all required forms are completed accurately and submitted in a timely manner

Student Services and Support

• Provide excellent customer service to students, staff, and community partners
• Respond to inquiries by phone, email, and in person
• Connect students with community resources, career services, training opportunities, and support services as needed
• Maintain confidentiality of student records and information in accordance with FERPA and program policies

Minimum Qualifications

• High school diploma or equivalent *and* Six (6) months of related work experience

Preferred Qualifications

• Experience working in Adult Education, higher education, workforce development, or human services
• Experience with student information systems and data management
• Bilingual skills are preferred

Knowledge, Skills, and Abilities

• Knowledge of intake and enrollment processes
• Ability to conduct professional interviews and assess student needs
• Strong problem-solving and customer service skills
• Ability to multitask and manage competing priorities
• Ability to work independently and as part of a team
• Knowledge of FERPA and student confidentiality requirements

Salary/Benefits

Pay rate is commensurate with education and experience, no benefits.

Application Deadline

Applications accepted until filled.

Employment Policy

Employment Policy: Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status, or shall be given preferential treatment because of veteran status when appropriate under federal or state law. Columbus Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.

For nondiscrimination information, please contact: Dr. Felicia Harris, Title IX Coordinator for Students – 706.641.5032, [e-mail] Jennifer Thompson, Title IX Coordinator for Employees – 706.649.1883, [e-mail] Olive Vidal-Kendall, Section 504 Coordinator (ADA/Section 504) – 706.649.1442, [e-mail] All coordinators can also be reached at Columbus Technical College, 928 Manchester Expressway, Columbus, Georgia 31904-6572.

Equal Employment Opportunity

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

About the State of Georgia

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.