AdTech TAM & Live Campaign Troubleshooter

pubX; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

pubX builds agent-to-agent advertising infrastructure and seeks a client-facing role to be the day-to-day contact for advertiser and agency clients once live. You will work in a small pod with our advertiser sales lead and a solutions lead handling onboarding.

You will own client relationships, troubleshoot live campaigns, and ensure clear performance reporting. You will collaborate with Product, Engineering and Publisher teams to resolve client issues and drive growth, with meetings around New

Qualifications

• Experience in Adtech programmatic advertising.
• Experience managing clients in account management, customer success, or solutions consulting.
• Hands-on troubleshooting of live campaigns across ad servers.
• Comfort reading JSON and working with APIs.

Responsibilities

• Own the client relationship, keeping clients informed about campaign performance and optimisation.
• Conduct live campaign troubleshooting across ad servers and programmatic stack using JSON and APIs.
• Ensure performance data is tracked, accessible and clearly explained.
• Coordinate with product, engineering and publisher teams to represent client needs until issues are resolved.
• Join client and agency meetings in and around New York.

Skills

Client management

Analytical thinking

Technical communication

Troubleshooting

Programmatic ads

Tools

JSON

APIs

Job description

pubX builds agent-to-agent advertising infrastructure and seeks a client-facing role to be the day-to-day contact for advertiser and agency clients once live. You will work in a small pod with our advertiser sales lead and a solutions lead handling onboarding.

You will own client relationships, troubleshoot live campaigns, and ensure clear performance reporting. You will collaborate with Product, Engineering and Publisher teams to resolve client issues and drive growth, with meetings around New