Adoption Services Specialist

Lifeline Animal Project Inc; Chamblee (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Lifeline Animal Project Inc in Chamblee, GA is seeking an Adoption Administrator to manage the Adoptions department's administrative flow and ensure accurate adoption processing.

The role involves reviewing applications, handling inquiries, coordinating with the clinic, and providing compassionate customer service to adopters and volunteers.

Candidates should have strong computer skills, excellent communication, and the ability to collaborate across teams in a fast-paced shelter environment.

Qualifications

• High school diploma or equivalent; college coursework preferred.
• Experience in animal sheltering or customer service is desirable.
• Ability to work with the public and diverse groups.

Responsibilities

• Maintain accurate records of animals, clients, and inquiries using our shelter management system.
• Process adoption paperwork and ensure all protocols are followed.
• Field incoming phone calls and emails to the adoptions team.

Skills

Compassion for animals

Excellent communication

Organizational skills

Customer service

Computer skills

Team collaboration

Education

High school diploma or equivalent

College degree or relevant coursework preferred

Tools

MS Office

Google Sheets

Shelter management software

Database systems

Job description

Lifeline Animal Project Inc in Chamblee, GA is seeking an Adoption Administrator to manage the Adoptions department's administrative flow and ensure accurate adoption processing.

The role involves reviewing applications, handling inquiries, coordinating with the clinic, and providing compassionate customer service to adopters and volunteers.

Candidates should have strong computer skills, excellent communication, and the ability to collaborate across teams in a fast-paced shelter environment.