Adoption Program Lead – Healthcare IT & Change

Archer; United States; On-site; USD 39,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Parental leave

Adoption assistance

Job summary

Archer, partnering with Oracle, seeks an Adoption Manager to lead client adoption and efficiency plans, collaborating with internal and external stakeholders to achieve client goals. You will guide project scope, identify risks, and localize adoption plans using behavior change techniques and adult learning principles.

You will mentor associates, promote best practices across engagements, and help improve clinician and patient outcomes through strategic consulting.

Qualifications

• At least 6 years total related work experience.
• At least 1 year healthcare information technology (HCIT) consulting or related client-facing work.
• High School Diploma.

Responsibilities

• Analyze user experience and other client outcomes data, and incorporate organizational change techniques and adult learning principles to develop client adoption plans
• Consult with internal and external client stakeholders to propose and execute adoption strategies to achieve client objectives
• Build and strengthen relationships with client executives and leaders to promote a positive caregiver experience
• Oversee and deliver overall project scope and manage financials and other project operations for one or more client engagements
• Proactively identify and troubleshoot project issues and risks, propose resolution strategies, and elevate as appropriate
• Direct, and enable adoption associates responsible for client deliverables by helping to remove or overcome client resistance or other barriers
• Propose new approaches to create and deliver onboarding and continuous education plans for assigned products and offerings for internal, third party, or client resources delivering adoption support
• Propose options and educate clients on available analytics tools and adoption best practices
• Provide analysis and reporting to internal and external client stakeholders on progress, key performance indicators, and value achieved
• Train associates within the analytics and adoption community; share suggestions for improvements to processes and best practices with leaders

Skills

Project management

HCIT consulting

Client relationship management

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

Archer, partnering with Oracle, seeks an Adoption Manager to lead client adoption and efficiency plans, collaborating with internal and external stakeholders to achieve client goals. You will guide project scope, identify risks, and localize adoption plans using behavior change techniques and adult learning principles.

You will mentor associates, promote best practices across engagements, and help improve clinician and patient outcomes through strategic consulting.