Adoption Manager

State of North Carolina; Wake Forest (NC); On-site; USD 64,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks an Adoption Services Manager to oversee Adoption Services, NC's adoption assistance and guardianship programs, including contract management and monitoring, review, and indexing. You will lead program implementation using evidence-based methods and ensure policy guidance aligns with state and federal rules.

The role reports to the Permanency Chief and guides staff, with supervisory responsibility for consultants and

Qualifications

• Master's degree in the area of assignment and three years of related experience
• Bachelor's degree in the area of assignment field and five years of related experience
• An equivalent combination of education and experience

Responsibilities

• Oversee Adoption Services and related programs.
• Manage contracts, monitoring, and adoption review and indexing.
• Lead the division in disseminating child welfare policy and practice guidance.
• Supervise program consultants and administrative staff.

Skills

Adoption program mgmt

Policy knowledge

Data analysis

Government processes

Stakeholder collaboration

Education

Master's degree

Bachelor's degree

Equivalent combination

Tools

Data analysis software

Job description

Agency

Dept of Health and Human Services

Division

Social Services

Job Classification Title

Human Services Program Manager I (NS)

Position Number

60041885

Grade

NC18

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to oversee Adoption Services, NC’s adoption assistance and guardianship services including contract management and monitoring, adoption review and indexing, Special Children Adoption Incentive Fund (SCAIF), post adoption services for the Child Welfare Section. This position is responsible for exploring, installing, monitoring, and implementing the adoption programs and services using implementation science and to oversee dissemination of child welfare policy and practice guidance in accordance with state and federal law and rules.

The Adoption Services Manager is a key leadership position within the Permanency Planning Section that provides vision and leadership for the section’s social services goals. The position reports directly to the Permanency Chief. The position serves on the child welfare executive management team and acts on behalf of Section Chief to fulfill the mission and vision of the Section in alignment with Department, Division, state and federal priorities.

In the restructuring of the Permanency Section, this position is one of two human services program managers for the section and will manage human service program consultants and administrative support staff (as well as several temporary employees in the delivery of these program outcomes).

Knowledge Skills and Abilities/Management Preferences

Salary Range: $63,927 - $111,871

Recruitment Range: $63,927 - $84,624

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Child welfare program management experience in adoptions or foster care.
• Experience working in adoption services; including but not limited to policies, federal and state laws, and best practice methods to enhance and maintain an effective adoption program and Title IV-E.
• Experience working with various computer software applications, including the ability to access, manipulate and analyze relevant data for program planning, implementation and written and oral reports.
• Considerable knowledge of business processes and practices of government programs.
• Experience with N.C. Human Services System in the area of Child Welfare.
• Demonstrated ability in the administration of social services system at state and/or county levels.

REPOST -Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

About the Division of Social Services (DSS):

The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.

About the Child Welfare Services:

Child Welfare Services offers a range of programs aimed at protecting children, strengthening families, and supporting safe, permanent homes. This includes Child Protective Services, Adoption & Foster Care, and Child Placement Services. It also provides community-based supports like Child Protection Teams, independent living for youth transitioning from care, and initiatives under federal acts such as the Family First Prevention Services Act. The division manages licensing, interstate coordination, pregnancy services, safe surrender of newborns, and specialized assistance for substance-affected infants—working closely with local and state agencies to ensure child safety and promote family stability.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website forState Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION

If there are any questions about this posting, please contact Talent Acquisition [e-mail]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in the area of assignment from an appropriately accredited institution and three years of experience in a closely related program

OR

Bachelor's degree in the area of assignment field from an appropriately accredited institution and five years of experience in a closely related program

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.