Adolescent Care Navigator - Family & Community Resources

Northpoint Recovery Holdings, LLC; Lincoln (NE); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Subsidized Health Insurance Coverage

Life Insurance

Employee Assistance Program

Dental, Vision, Disability & more

Pre-tax Savings Accounts

Generous Paid Time Off

Job summary

Northpoint Recovery Holdings, LLC is seeking a Care Coordinator for Imagine Lincoln (Adolescent Outpatient) to support clients and families in accessing resources and services. You will co-facilitate groups, coordinate care across the multidisciplinary team, supervise clients as needed, and assist with educational needs both onsite and in community settings.

This role requires a Bachelor’s degree or commensurate experience, strong communication skills, and the ability to navigate scheduling,

Qualifications

• Bachelor’s Degree in relevant field or commensurate experience
• Must be at least 21 years old
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

Responsibilities

• Interact routinely with clients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff, clients, and parents/guardians
• Monitor progress on goals for assigned clients and bring observations to counseling and educational staff so that programming can be revised as necessary
• Ensure facility cleanliness and upkeep under direction of leadership
• Assist clients with scheduling community appointments
• Assist clients with educational needs and collaborate with onsite educators and school appointed resources
• Provide facilitation and co-facilitation of approved group sessions
• Oversee and manage the safe and efficient transport of clients to and from our facilities if necessary
• Maintain route and maintenance records to provide accurate and reliable information to leadership
• Assist in orientation of new admissions
• Be a role model for clients and create a positive culture with staff by emulating professional attitude, language, and communication
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Assist with treatment planning and discharge planning
• Assist with the required documentation of group sessions
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

Skills

Communication skills

Interpersonal skills

Organizational skills

Microsoft Office Suite

English language proficiency

Education

Bachelor’s Degree or commensurate experience

Tools

Microsoft Office Suite

Job description

Northpoint Recovery Holdings, LLC is seeking a Care Coordinator for Imagine Lincoln (Adolescent Outpatient) to support clients and families in accessing resources and services. You will co-facilitate groups, coordinate care across the multidisciplinary team, supervise clients as needed, and assist with educational needs both onsite and in community settings.

This role requires a Bachelor’s degree or commensurate experience, strong communication skills, and the ability to navigate scheduling,