Adolescent Care & Group Services Coordinator

Northpoint-Recovery-Holdings,-LL; Lincoln (NE); On-site; USD 23,000 - 30,000; Full time

Job summary

Northpoint Recovery Holdings, LLC’s Imagine Lincoln (Adolescent Outpatient) is seeking a Care Coordinator to help clients and families access resources, coordinate care, and support educational needs. The role involves supervising clients, coordinating schedules, and working with counseling staff across multiple settings.

Qualifications include a Bachelor’s degree or commensurate experience, 21+ years old, and 1+ year of experience, with strong English communication and organizational skills.

Qualifications

• Bachelor’s degree or commensurate experience in a relevant field.
• Must be at least 21 years old and have 1+ year of relevant work experience.
• Strong English usage, interpersonal and communication skills.
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department.
• Knowledge of surrounding geographic area to ensure effective and efficient routing.
• Ability to organize and prioritize competing priorities and work time to balance demands.

Responsibilities

• Interact with clients, observe behaviors, and report significant observations to clinical staff.
• Follow reporting and communication guidelines when interacting with staff, clients, and parents/guardians.
• Monitor progress on goals and bring observations to counseling and educational staff so programming can be revised as necessary.
• Ensure facility cleanliness and upkeep under direction of leadership.
• Assist clients with scheduling community appointments.
• Assist clients with educational needs and collaborate with onsite educators and school appointed resources.
• Provide facilitation and co-facilitation of approved group sessions.
• Oversee and manage the safe and efficient transport of clients to and from our facilities if necessary.
• Maintain route and maintenance records to provide accurate and reliable information to leadership.
• Assist in orientation of new admissions.
• Be a role model for clients and create a positive culture with staff by emulating professional attitude, language, and communication.
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families.
• Assist with treatment planning and discharge planning.
• Assist with the required documentation of group sessions.
• Document information regarding client care and behavior as required in established policies and procedures.
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program.
• Assist counseling and administrative staff in responding to emergency situations.
• Maintain confidentiality in accordance with established policies and procedures and standards of care.
• Adhere to all Company policies and procedures.
• Perform other job-related duties as assigned

Skills

English proficiency

Interpersonal skills

Communication skills

Organization

Time management

De-escalation skills

Knowledge of local geography

Prioritization

Microsoft Office Suite

Education

Bachelor’s Degree in relevant field or commensurate experience

Tools

Microsoft Office Suite

Job description

Northpoint Recovery Holdings, LLC’s Imagine Lincoln (Adolescent Outpatient) is seeking a Care Coordinator to help clients and families access resources, coordinate care, and support educational needs. The role involves supervising clients, coordinating schedules, and working with counseling staff across multiple settings.

Qualifications include a Bachelor’s degree or commensurate experience, 21+ years old, and 1+ year of experience, with strong English communication and organizational skills.