Admitting Representative II - Per Diem

Astrana Health, Inc.; Tustin (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Foothill Regional Medical Center in Tustin, CA, is hiring a Patient Access Representative II to manage patient admissions efficiently and accurately. You will collect patient information, explain payment policies, verify insurance, and ensure proper documentation and identification are in place.

The role requires strong communication, multitasking ability, and computer literacy, with onsite work and a compensation range of $21.00–$25.00 per hour.

Qualifications

• Two years of admitting office and/or PBX experience.
• High School Diploma or GED.
• Basic understanding of Medical Terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.
• Ability to multitask and maintain a workload pace.
• Computer literacy and proficiency.
• Must demonstrate customer service skills.

Responsibilities

• Registers patients and completes admission forms accurately.
• Explains hospital policies, collects payments and issues receipts.
• Verifies insurance coverage and assigns identification bracelets.

Skills

Admitting office experience

PBX operator experience

Verbal communication

Written communication

Computer literacy

Time management

Multitasking

Customer service

Education

High School Diploma

Medical terminology understanding

Job description

About the Role

The Patient Access Rep II arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.

Who We Are

Serving Tustin, Santa Ana and other surrounding communities, Foothill Regional Medical Center is a fully accredited acute care hospital, licensed for 177 beds—120 beds for general acute care, 15 intensive care beds and 42 pediatric sub-acute beds. Our surgeons are supported by state-of-the-art robotics.

Our Values

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patient’s name, chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
• Explains hospital polices regarding payment of service, collects payments and issues receipts. Requests identification cards, and insurance cards during the admission process, obtains copies of all cards (front and back). Verifies insurance coverage and eligibility. Ensures that each patient receives an identification bracelet upon admission.
• Provides a safe environment for patients, visitors and others. Maintains confidentiality of patients, families, employees, and visitors

Qualifications

• Two years of admitting office and/or PBX operator experience
• High School Diploma or GED
• Basic Understanding of Medical Terminology
• Excellent written and verbal communication skills in English
• Strong time management skills
• Ability to multitask and maintain a work pace appropriate to workload
• Computer literacy and proficiency
• Must demonstrate customer service skills appropriate to the job

Environmental Job Requirements and Working Conditions

• Our organization follows an in person work structure where the expectation is to work onsite on a weekly basis. The hospital is located at 14662 Newport Ave, Tustin, CA 92780.
• The total compensation target pay range for this role is $21.00 - $25.00 hourly. The salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affinitive Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [e-mail] (mailto:[e-mail]) to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.