Admitting Representative, Bed Planner

Saint Francis Health System; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Saint Francis Health System is seeking an Admitting Rep - Bed Planner to ensure timely and accurate patient placement. The role emphasizes excellent customer service and coordination with the Administrative Supervisor to assign beds and update electronic medical records.

Responsibilities include reviewing procedures, identifying capacity needs, notifying staff of room changes, and maintaining bed capacity indicators.

Qualifications

• High school diploma or GED; associate degree preferred.
• 6 months to 1 year customer service experience preferred.
• Excellent customer service, interpersonal and communication skills.
• Ability to organize, prioritize, and be detail oriented.

Responsibilities

• Identify patients and coordinate with Administrative Supervisor to assign the most appropriate bed.
• Prepare and update EMR with information prior to unscheduled admission.
• Complete EMR data for unscheduled admissions and assist with updates within bed planning scope.
• Review scheduled procedures and identify upcoming capacity needs.
• Notify personnel of room assignments and changes to those assignments.
• Escalate/de-escalate cleaning requests.
• Block and unblock rooms in EMR.
• Maintain up-to-date capacity color indicators on the intranet.

Skills

Customer service

Interpersonal skills

Oral communication

Organization & prioritization

Detail oriented

Education

HSD or GED

Associate’s Degree in healthcare

Job description

This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.

Variable

Variable days/hours

evenings/nights/weekends preferred

Job Summary: The Admitting Rep - Bed Planner ensures timely and accurate placement of patients. Exemplifies excellent customer service at all times.

Minimum Education: HSD or GED. Associate’s Degree in healthcare related field preferred.

Licensure, Registration and/or Certification: None.

Work Experience: 6 months to 1 year experience Customer service experience preferred.

Knowledge, Skills and Abilities: Excellent customer service skills, effective interpersonal and oral communication skills. Employee must possess the ability to organize and prioritize work; must be detail oriented.

Essential Functions and Responsibilities: Accurately identify patients and coordinates with the Administrative Supervisor to assign the most appropriate patient to an available bed. Prepare and update the electronic medical record with the necessary information prior to unscheduled admission. Complete information in the electronic medical record for unscheduled admissions and assist with updates to the patient’s medical record within the scope of bed planning activities as assigned by the clinical manager. Review scheduled procedures and identify upcoming capacity needs. Notify appropriate personnel of room assignments and changes to those assignments. Escalate/de-escalate cleaning requests. Block and unblock rooms in the electronic medical record. Maintain up to date capacity color indicators on the intranet.

Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Access Center - Yale Campus

Location:

Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability