Admitting Representative, Bed Planner

Saint Francis Hospital, Inc.; Bixby (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

Saint Francis Hospital, Inc. is seeking an Admitting Representative - Bed Planner to ensure timely and accurate patient placement and to deliver excellent customer service.

Responsibilities include coordinating bed assignments, maintaining EMR accuracy, and updating capacity indicators across the intranet. Strong communication skills and attention to detail are essential for prioritizing tasks and supporting clinical staff.

Qualifications

• Minimum education: HSD or GED; an Associate's degree in a healthcare-related field is preferred.
• Customer service experience is preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Identify patients and coordinate with supervisor to assign beds.
• Update electronic medical records with admission details prior to unscheduled admissions.
• Complete information in EMR for unscheduled admissions and assist with bed planning updates.
• Review scheduled procedures to anticipate capacity needs and notify room assignments accordingly.

Skills

Customer service

Interpersonal communication

Organization & prioritization

Attention to detail

Education

High School Diploma or GED

Associate's degree (preferred)

Job description

Current Saint Francis Employees - Please click HERE to login and apply.This position is ECB status – requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.VariableVariable days/hoursevenings/nights/weekends preferredJob Summary: The Admitting Rep - Bed Planner ensures timely and accurate placement of patients. Exemplifies excellent customer service at all times.Minimum Education: HSD or GED. Associate's Degree in healthcare related field preferred.Licensure, Registration and/or Certification: None.Work Experience: 6 months to 1 year experience Customer service experience preferred.Knowledge, Skills and Abilities: Excellent customer service skills, effective interpersonal and oral communication skills. Employee must possess the ability to organize and prioritize work; must be detail oriented.Essential Functions and Responsibilities: Accurately identify patients and coordinates with the Administrative Supervisor to assign the most appropriate patient to an available bed. Prepare and update the electronic medical record with the necessary information prior to unscheduled admission. Complete information in the electronic medical record for unscheduled admissions and assist with updates to the patient's medical record within the scope of bed planning activities as assigned by the clinical manager. Review scheduled procedures and identify upcoming capacity needs. Notify appropriate personnel of room assignments and changes to those assignments. Escalate/de-escalate cleaning requests. Block and unblock rooms in the electronic medical record. Maintain up to date capacity color indicators on the intranet.Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.Special Job Dimensions: None.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Access Center - Yale CampusLocation:Tulsa, Oklahoma 74136EOE Protected Veterans/Disability