Admitting Clerk- PRN

Moberly Regional Medical Center; Moberly (MO); On-site; USD 34,000 - 52,000; Full time

Job summary

Moberly Regional Medical Center is seeking an Admitting Clerk to streamline patient admissions and registrations, verify insurance, and provide clear financial counseling. You will document accurately, obtain signatures on consent forms, and safeguard patient information while delivering exceptional service in a fast-paced hospital setting.

You will coordinate with nursing and physician teams, support bed assignments, manage a multi-line phone system, and help patients understand costs and

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience.
• 1-2 years of healthcare setting experience preferred.

Responsibilities

• Registers patients accurately and enters information into the system, obtaining signatures on consent forms.
• Verifies insurance coverage and explains billing and plan codes.
• Counsels self-pay patients on costs, payment options, and resources available.
• Secures patient valuables and places identification armbands for accurate care.
• Reads physician orders to determine registration steps and enters orders for departments.
• Notifies departments of arrivals and follows up on delays for timely service.
• Assists with inpatient bed assignments in coordination with nursing staff.
• Operates a multi-line phone system and relays messages promptly.
• Supports emergency codes and complies with facility policies.

Skills

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Tools

Electronic registration system

Job description

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.