Admissions Success Advocate

Success Education Colleges; Phoenix (AZ); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Professional development

Competitive compensation

Descrizione del lavoro

Success Education Colleges is seeking a Master Admissions Rep to manage all phases of the admissions process, present the campus and programs to prospective students, and enroll qualified individuals. The role requires handling intake, processing, evaluation, and determinations of applicants with integrity and adherence to policies.

The position involves following up on inquiries from phone, mail, and internet sources, maintaining accurate database records, and participating in campus events.

Competenze

• Demonstrated skills in facilitating and modeling excellent customer service.
• Ability to interact constructively with colleagues and supervisor.
• Ability to project a professional image over the phone and in writing.
• Must speak well, and be clearly understood via telephone.
• Strong organizational skills.
• Capacity to work in a fast-paced environment and be a self-starter.
• Previous telemarketing or customer service experience preferred.

Mansioni

• Present the campus and its programs to prospective students and enroll qualified individuals into education programs.
• Handle intake, processing, evaluation, and determinations of submitted applicants.
• Maintain compliance with federal and state regulations and company policies and ethics.
• Communicate effectively with prospective and future students; provide highest level of customer service.
• Call internet and website inquiries and follow up on all inquiries.
• Input activity into the database management system in a timely and accurate manner.
• Submit required reports and participate in campus, departmental, and company events.

Conoscenze

Customer service

Telephone communication

Professional image

Organizational skills

Goal oriented

Formazione

High School diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Success Education Colleges is seeking a Master Admissions Rep to manage all phases of the admissions process, present the campus and programs to prospective students, and enroll qualified individuals. The role requires handling intake, processing, evaluation, and determinations of applicants with integrity and adherence to policies.

The position involves following up on inquiries from phone, mail, and internet sources, maintaining accurate database records, and participating in campus events.