Admissions Specialist – Patient Access & Care

Caron Treatment Centers; Delray Beach (FL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Life and disability insurance

Tuition reimbursement

401(k) plan

Medical, dental, and vision plans

Job summary

Caron Treatment Centers is seeking a full-time Admissions/Support role at our Florida Campus. The position requires meeting with patients and families, completing admissions per checklists, and handling all related documentation and financial follow-up with empathy and professionalism.

Key duties include processing admissions, discharges, and transfers across the Caron continuum, maintaining accurate records, and coordinating with various teams.

Qualifications

• High school diploma or equivalent required.
• One year of computer experience—Microsoft Outlook, Word, Excel, or similar software.
• 1-year work experience in an office, preferably a healthcare setting.
• Knowledge of drug & alcohol treatment or disease concept of addiction or 12 steps or knowledge of Al-anon helpful.
• If in recovery, a minimum of two years’ sobriety is preferred.

Responsibilities

• Meets with patients and families and ensures admission is completed by following checklists for accuracy while displaying empathy, dignity and respect.
• Ensures that accurate documentation is completed including demographic reportable data, HIPAA, financial and billing documents, referral documentation, etc.
• Responsible for all financial follow-up- treatment payment, pharmacy set up, labs, and any identified follow up.
• Welcomes patients and families, utilizing customer service skills learned through internal and external trainings.
• Responsible for all admission, discharge, transfers for the Caron continuum in Sigmund and bed boards.
• Timely completion of weekly outcome surveys.
• Documents treatment plans, progress notes, treatment plan updates, case consultations, telephone calls and discharge summaries in patient records in accordance with Caron policies and procedures

Skills

Customer service

Communication

Attention to detail

Independence

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Caron Treatment Centers is seeking a full-time Admissions/Support role at our Florida Campus. The position requires meeting with patients and families, completing admissions per checklists, and handling all related documentation and financial follow-up with empathy and professionalism.

Key duties include processing admissions, discharges, and transfers across the Caron continuum, maintaining accurate records, and coordinating with various teams.