Admissions Specialist- Part Time

Team Recovery Ohio, LLC.; Toledo (OH); On-site; USD 36,000 - 48,000; Part time

Job summary

Team Recovery Ohio, LLC. is seeking an Admissions Specialist to guide individuals through the admissions process for substance use treatment.

You will screen clients, educate families, and coordinate intake while collaborating with clinical, medical, housing, and operations teams to ensure smooth transitions into care. Responsibilities include conducting assessments, maintaining EMR documentation, and following up with prospective clients to address barriers and confirm attendance.

Qualifications

• High School Diploma or GED required; degree in health & human services preferred.
• 1+ year in behavioral health or substance use treatment preferred.
• Strong communication, interpersonal, and documentation skills.

Responsibilities

• Conduct initial screenings and assessments to determine client needs and level of care.
• Educate clients and families about programs, admissions requirements, and processes.
• Schedule intake appointments and coordinate timely admissions.
• Follow up with prospective clients to address barriers and confirm attendance.
• Provide referrals for clients not meeting criteria or needing alternative resources.
• Maintain accurate documentation in EMR systems and admissions records.
• Collaborate with clinical, medical, housing, and operations teams to ensure smooth transitions.
• Engage with referral sources such as hospitals and therapists and respond to inquiries promptly.
• Participate in ongoing training and quality initiatives.

Skills

Communication skills

Interpersonal skills

Fast-paced environment adaptability

Reading and writing proficiency

Microsoft Office Suite

Google Workplace

Electronic Medical Records (EMR)

Community health resources knowledge

Referral and admittance processes

Team collaboration

Education

High School Diploma or GED

Health & human services degree preferred

Tools

MS Office

Google Workspace

EMR systems

Job description

• Employee Type PT 20 - 29
• Required Degree High school
• Manage Others No

Contact information

Description

Position Purpose: The Admissions Specialist role is responsible for facilitating the admissions process for individuals seeking treatment for substance abuse and addiction. The role serves as the initial point of contact for potential clients and their families, guiding them through the admissions process, assessing their needs, and ensuring a smooth transition into treatment.

Education Requirements:

• High School Diploma or GED required.
• Degree from accredited college or university in health & human services or related field preferred.

Experience Requirements:

• 1 or more years of experience in behavioral health and/or substance use disorder treatment preferred.

Licensure Requirements:

• CDCA Pre or CDCA license preferred.
• QMHS III, and/or CPI certification preferred.
• CPR certification required, will train upon hire.

Knowledge Required at time of hire:

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Office Suite (Word, Excel, Powerpoint, OneNote, Calendar, Outlook, and Teams).
• Working knowledge of Google Workplace (Docs, Sheets, Slides, Forms, Gmail, Chat, Spaces, Keep, Tasks, Calendar, and Meet).
• Working knowledge of Electronic Medical Records (EMR) systems.
• Knowledge of addictions and mental health complications.
• Knowledge of community health resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.
• Knowledge of referral procedures and admittance criteria for health care and community providers.
• Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the patients and families.
• Knowledge and competency in problem solving, stress management, ethics and team building.
• Knowledge and competency in Behavioral Health and substance Use Disorder diagnoses and related symptoms.
• Knowledge and competency in crisis intervention, de-escalation, and calming techniques.
• Knowledge and competency in risk factors for suicide/homicide.
• Knowledge and competency in risk assessment and safety planning.
• Knowledge of alcohol and other drugs that includes alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual and family.
• Ability to determine if a medical emergency exists and to take appropriate action, when necessary.
• Knowledge of emergency procedures used in case of alcohol and/or drug overdose.
• Knowledge of the stages of alcohol and other drug withdrawals and ability to take appropriate action at each stage.
• Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including:
  • Confidentiality
  • Patient Rights
  • Professional Code of Ethics
  • Discrimination
• Knowledge of airborne and blood borne pathogens
• (TB, HIV, AIDS, HB) and risk reduction methodologies and the use of universal precautions.

Core Responsibilities:

• Conduct initial screenings and assessments to determine client needs, eligibility, and appropriate level of care.
• Educate prospective clients and families about available programs, services, admission requirements, and the treatment process.
• Schedule and coordinate intake appointments to support timely admissions.
• Follow up with prospective clients to provide support, answer questions, address barriers, and confirm attendance prior to admission.
• Provide referrals and guidance to individuals who do not meet criteria for services or require alternative resources.
• Support clients and families throughout the admissions process with professionalism, compassion, and respect.
• Maintain accurate and timely documentation within electronic health record and admissions systems.
• Communicate effectively with referral sources, including hospitals, healthcare providers, therapists, treatment facilities, and community partners.
• Respond promptly to admission inquiries and ensure appropriate follow-up communication.
• Collaborate with clinical, medical, housing, and operational teams to support smooth transitions into care.
• Participate in staff meetings, training, and ongoing professional development.
• Support departmental goals, process improvements, and quality initiatives.
• Maintain flexibility to adapt to changing priorities, scheduling needs, and departmental responsibilities.
• Perform other duties as assigned that support the mission and operations of the admissions team.

Additional Information

• Is this requisition for a backfill or a new position? New Position