Admissions Specialist- Part Time

Team Recovery Ohio LLC; Toledo (OH); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Team Recovery LLC in Toledo, Ohio is seeking an Admissions Specialist to guide potential clients and families through the admissions process. This role serves as the initial contact, assesses needs, and ensures a smooth transition into treatment.

You will educate clients about programs, coordinate intake appointments, and maintain confidential records in compliance with privacy regulations. A compassionate approach is essential as is experience in Behavioral Health.

Competenze

• Minimum of 1+ years of experience in Behavioral Health and SUD treatment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in office technologies (Google & Microsoft).
• Working knowledge of EMR systems.
• Compassionate communication with clients and families.
• Passing a pre-employment background check and drug screen.

Mansioni

• Conduct initial screenings and assessments to determine eligibility for treatment.
• If not qualified, provide a referral for next steps.
• Educate potential clients and families about programs, services, and admission requirements.
• Coordinate and schedule intake appointments for new clients.
• Make routine follow-up calls to support attendance and readiness.
• Collect and review insurance information, medical records, and consent forms.
• Communicate with referral sources and respond to admission inquiries.
• Maintain accurate records of admissions, discharges, and client information.
• Provide support and guidance throughout the admissions process.
• Participate in staff meetings and training.

Conoscenze

Strong communication

Interpersonal skills

Organizational skills

Fast-paced environment

Google Apps

Formazione

High School Diploma or GED

Related college degree preferred

Strumenti

EMR (Electronic Medical Records)

Microsoft Office

Google Apps

Descrizione del lavoro

About Team Recovery

Team Recovery is an addiction treatment center dedicated to supporting individuals affected by substance use and mental health disorders. We offer a full continuum of care, including inpatient detox, residential treatment, outpatient services, and recovery housing, designed to meet people where they are in their recovery journey. Our team is made up of professionals, many with lived experience, who understand the challenges of addiction and the power of connection. With a mission to improve lives and a vision to redefine treatment, we're committed to creating lasting change in the communities we serve. Team Recovery is more than a treatment center. We're a new approach to an old problem.

Job Summary

The Admissions Specialist role is responsible for facilitating the admissions process for individuals seeking treatment for substance abuse and addiction. The role serves as the initial point of contact for potential clients and their families, guiding them through the admissions process, assessing their needs, and ensuring a smooth transition into treatment.

Core Responsibilities

• Conduct initial screenings and assessments to determine potential clients' eligibility for treatment.
• If the client does not qualify for services, then provide a referral for next steps.
• Educate potential clients and their families about our treatment programs, services, and admission requirements.
• Coordinate and schedule intake appointments for new clients, ensuring timely admissions.
• Make routine follow-up calls to support and monitor potential client's continued willingness to attend scheduled appointments, including the day prior to client's arrival.
• Collect and review necessary documentation, such as insurance information, medical records, and consent forms.
• Communicate with referral sources, such as healthcare providers, therapists, and other treatment facilities, and respond to all questions and requests related to admission.
• Maintain accurate and up-to-date records of admissions, discharges, and client information in compliance with confidentiality, privacy regulations, and internal policies.
• Provide support and guidance to clients and their families throughout the admissions process.
• Participate in all scheduled staff meetings and training.
• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team.

Education Requirements

• Required: High School Diploma or GED.
• Preferred: Degree from accredited college or university in a related field of study.

License Requirements

• Preferred: Valid CDCA, QMHS, and/or CPI Certification
• CPR Certification required, will train upon hire.
• Must have a valid driver's license, acceptable driving record, be 21 years or older, and be deemed insurable through Team Recovery's insurance carrier.

Experience Requirements

• Minimum of 1+ years of experience in Behavioral Health and SUD treatment.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in office technologies such as Google & Microsoft.
• Working knowledge in EMR (Electronic Medical Records) required.
• Familiarity with addiction & mental health complications and a compassionate approach to communicating with clients & families.

Ability to pass a pre-employment background check and drug screen required.