Technical Support Specialist I

Eastern Florida State College; Florida; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Eastern Florida State College’s Cocoa Campus is seeking a Technical Support Specialist I to install, modify and repair computer hardware and software, and to provide technical assistance to users. The role works closely with the IT staff to support campus information technology services.

This full-time position offers a $37,584 annual salary with fringe benefits including health insurance and a retirement plan.

Qualifications

• High School diploma or GED or equivalent.
• One year’s experience in similar technical support position preferred.
• Industry certifications preferred.
• Knowledge of computer hardware, software and operating systems.
• Troubleshooting hardware, software and peripherals.

Responsibilities

• Installs, modifies and makes minor repairs to computer hardware and software.
• Provides technical assistance to users.
• Works closely with IT staff to support campus systems.

Education

High School diploma or GED

One year’s experience in similar technical support position

Industry certifications

Job description

Office Of Human Resources

Position Title Technical Support Specialist I - Information Technologies, Cocoa

Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Cocoa Campus in Cocoa, Florida.

Salary & Benefit

The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Position Concept

Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff.

Minimum Qualifications

• High School diploma or GED.
• One year’s experience in similar technical support position preferred.
• Industry certifications preferred.
• Required knowledge of the capabilities of computer hardware, software, and operating systems.
• Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques.
• Valid Florida Motor Vehicle Operator’s license required.
• This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
• Understanding of and commitment to Equal Access/Equal Opportunity.
• Official transcripts of all collegiate work will be required to be considered beyond the application phase.*

*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications

• Ability to communicate both orally and in writing.
• Ability to occasionally lift, push, pull and/or move up to 40 pounds.
• Ability to access input and retrieve information and/or data from a computer.
• Works inside in an office environment.
• Works outside in various weather conditions.
• Works in or with moving vehicles and/or equipment.Works in noisy conditions.

Notes

Applications will be accepted from October 14, 2026, through October 28, 2026; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans’ and eligible spouses of veterans.

Contact Human Resources

Eastern Florida State College Human Resources

1519 Clearlake Road

Cocoa, FL 32922

Telephone: [phone]

FAX: [phone]

Florida Relay: 1-800-955-8770

Email: [e-mail]

Nondiscrimination Statement

Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age,race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veteran status, ancestry, or political affiliation in its programs, activities, or employment.

Accreditation Statement

Eastern Florida State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award baccalaureate and associate degrees, as well as specialized certificate programs. Questions about the accreditation of Eastern Florida State College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling 404-679-4500, or by using information available on the SACSCOC's website.