Admissions Specialist I - Applicant Services

University of Florida; Gainesville (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

State Retirement Plans

Paid Time Off (vacation, sick leave, &

11 paid holidays annually

Tuition Assistance (UF Employee Ed. P

Public Service Loan Forgiveness (PSLF)

Job summary

University of Florida is seeking an Admissions Officer I to support processing and management of undergraduate and graduate applications. You will review applications, determine residency for tuition, and troubleshoot data across multiple systems.

You will be a primary contact for applicants and departments, handling inquiries via multiple channels and assisting with admissions records and holds, contributing to a high standard of service and accurate data management.

Qualifications

• Strong analytical skills with ability to compile, organize, review, and interpret complex information while maintaining accuracy and attention to detail.
• Strong organizational skills with ability to prioritize, coordinate, and complete multiple work assignments and training activities in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to communicate effectively with various audiences.
• Demonstrated ability to establish and maintain effective working relationships with colleagues, applicants, and stakeholders.
• Experience providing exceptional customer service in a high-volume, service-oriented environment.
• Experience working with student information systems, CRM platforms, or related database applications; experience with Slate and/or PeopleSoft Campus Solutions preferred.

Responsibilities

• Review undergraduate, graduate, professional, certificate, online, and distance education applications.
• Evaluate applications and supporting credentials for completeness and accuracy.
• Determine residency classifications for tuition purposes in accordance with state regulations.
• Serve as a primary contact for applicants, academic departments, and campus partners.
• Respond to inquiries via phone, email, Salesforce, and other channels.
• Manage admissions data within Slate and Campus Solutions; troubleshoot data discrepancies across systems.
• Finalize admitted student applications in preparation for registration.
• Collaborate with departments to support operational goals.

Skills

Analytical skills

Organizational skills

Communication skills

Customer service

Interpersonal skills

CRM/CI systems experience

Education

Bachelor's degree

Tools

Slate

Campus Solutions

CRM platforms

Job description

University of Florida is seeking an Admissions Officer I to support processing and management of undergraduate and graduate applications. You will review applications, determine residency for tuition, and troubleshoot data across multiple systems.

You will be a primary contact for applicants and departments, handling inquiries via multiple channels and assisting with admissions records and holds, contributing to a high standard of service and accurate data management.