Admissions Specialist

Palm Beach State College; Lake Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Palm Beach State College in Lake Worth, FL seeks an Admissions Specialist to create and update admissions, registration and student records for prospective and current students. The role supports Florida residency determinations and processes transcripts and enrollment data.

Responsibilities include document verification, logging materials into the system, and answering inquiries by phone, email or in person. This position may require nights and weekends to support fluctuating schedules.

Qualifications

• High school diploma or GED with additional training
• One year of related experience
• FERPA knowledge within 30 days of employment
• Proficiency with Microsoft Office
• Strong attention to detail with time management

Responsibilities

• Coordinate and conduct student admissions, registration and pre-registration processes.
• Process and log documents into the system with accuracy.
• Answer, screen, research, inform, advise and record customer requests by phone, mail or in person.
• Acquire knowledge of other staff duties and serve as backup as necessary.
• Respond to parents and students regarding programs, transfers, complaints, and discipline; may conduct workshops.
• Coordinate preparation, administration and issuance of transcripts following policy.
• Assist students and staff with operating office equipment and software; provide training as needed.
• Perform other related duties as assigned.

Skills

Attention to detail

Time management

Communication skills

Education

High school diploma or GED with additional training

1 year related experience

Tools

Microsoft Office Professional

Job description

What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About This Role Responsible for the creation and update of admissions, registration and student records for prospective and current Palm Beach State students in a timely manner. Assists with maintaining College compliance with determining Florida residency per state statute. Reviews and processes transcripts, forms, and enrollment data; provides expertise and trains within the department. The position requires the ability to work a fluctuating schedule, including nights and weekends.

What a Day Of An Admissions Specialist Looks Like

• Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration. This includes document verification, processing corresponding registration materials and preparation for registration process.
• Prepares and reviews documents for completeness and accuracy. Processes and logs documents into system.
• Answers, screens, researches, informs, advises, records, processes and follows-up all customer requests efficiently and expeditiously as received by telephone, mail or personally.
• Acquires knowledge of other staff duties and serves as a backup as necessary.
• Responds to requests from parents and students regarding program, transfers, complaints, and discipline. May conduct workshops with parents regarding College or program information requirements.
• Provides consultation and assistance regarding specific matters within area of expertise.
• Coordinates the preparation, administration, and issuance of transcripts, following the policies regarding the preparation, transfer, and release of transcripts.
• Assists students and personnel with operating office equipment such as personal computers, printers, and copying machines, as well as software programs, providing training when necessary.
• Performs other job-related duties as assigned.

We\'d love to hear from you if you have the following:

Education And Experience

• High school diploma or GED with additional training related to the position
• One year of related experience

Knowledge Of

• Microsoft Office Professional or similar application
• Family Educational Rights and Privacy Act (FERPA) within 30 days of employment

Skilled In

• Attention to detail while maintaining effective time and task management

Ability To

• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Research information for problem solving

Licenses, Registration, Certifications, Or Special Requirements

• Regular physical attendance required

Work Environment And Physical Demand

• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule