Admissions Representative FT McAllen

South Texas Health System McAllen; McAllen (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Universal Health Services in Texas seeks a patient access/registration representative to interview patients or responsible parties, collect demographic information, verify insurance, and collect upfront payments. The role requires bilingual English/Spanish communication and adherence to the Compliance Program.

The successful candidate will handle calls, assist with office supplies, and prepare letters and correspondence while following hospital policies and procedures.

Qualifications

• 1-2 years of medical/healthcare business office experience preferred.
• Excellent customer service skills required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Commitment to Compliance Program and Code of Conduct via policies, training, and reporting issues.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to collect identification and demographic information.
• Verify insurance/other payer benefits and collect upfront payments.
• Determine eligibility and arrange for admission following policies and procedures.
• Obtain signatures of the person responsible for payment and explain financial obligation.
• Answer the telephone and direct calls accordingly.
• Assist with ordering office supplies as needed/requested.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Verbal communication

Computer skills

Bilingual English/Spanish

Compliance awareness

Education

High School diploma or GED

CPI training within 6 months

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

1. 1. One to two years of medical/healthcare business office experience preferred.
2. 2. Excellent customer service skills are required.
3. 3. Computer skills required.
4. 4. Good verbal communication skills in English/Spanish required.
5. 5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

1. 1. High School diploma, GED or Higher Education required.
2. 2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or our subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Authorized by

Corporate Human Resources