Filled Admissions Representative PT STHS Heart

Universal Health Services, Inc.; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services in McAllen, TX is seeking a front desk registrar to perform patient registration, verify benefits, and collect upfront payments. The role requires clear communication in English and Spanish and adherence to hospital policies.

Responsibilities include obtaining payment signatures, arranging admissions, answering inquiries, and supporting office duties as needed. Strong customer service and computer skills are essential in a healthcare setting.

Qualifications

• Experience in medical/healthcare business office preferred.
• Excellent customer service skills required.
• Computer skills required.

Responsibilities

• Interview patients or responsible party to obtain identification and demographics.
• Verify insurance/benefits and collect upfront payments.
• Determine eligibility and arrange admission per hospital policies.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer calls and direct them appropriately.

Skills

Customer service

Verbal communication

Bilingual English/Spanish

Computer skills

Education

High School diploma

CPI training within 6 months

Tools

Microsoft Office

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

• 1. One to two years of medical/healthcare business office experience preferred.
• 2. Excellent customer service skills are required.
• 3. Computer skills required.
• 4. Good verbal communication skills in English/Spanish required.
• 5. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

• 1. High School diploma, GED or Higher Education required.
• 2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.