Admissions Representative McAllen

Henderson Hospital; McAllen (TX); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Henderson Hospital in Texas seeks a client-facing Registration Specialist to support patient intake and financial responsibilities. You will interview patients, verify benefits, collect upfront payments, determine eligibility, and guide patients through admission processes in line with hospital policy.

The role requires bilingual English/Spanish communication, strong customer service, and basic computer skills.

Formación

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.

Responsabilidades

• Performs patient registration by interviewing patient or responsible party.
• Verifies insurance/other payer benefits and performs up-front collections.
• Determines eligibility and arranges for admission following policies and procedures.
• Obtains signatures of the individual responsible for payment and explains financial obligation.
• Answers the telephone and directs calls accordingly.
• Assists with ordering office supplies and preparing letters/correspondence.

Conocimientos

Customer service

Computer skills

Bilingual English/Spanish

Medical/healthcare office experience

Educación

High School diploma/GED

Descripción del empleo

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

1. One to two years of medical/healthcare business office experience preferred.

2. Excellent customer service skills are required.

3. Computer skills required.

4. Good verbal communication skills in English/Spanish required.

5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE

1. High School diploma, GED or Higher Education required.

2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Authorized by

Corporate Human Resources

Qualifications

QUALIFICATIONS:

1. One to two years of medical/healthcare business office experience preferred.

2. Excellent customer service skills are required.

3. Computer skills required.

4. Good verbal communication skills in English/Spanish required.

5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE

1. High School diploma, GED or Higher Education required.

2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Authorized by

Corporate Human Resources

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.