Admissions Representative

Community HigherEd; Tulsa (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Community HigherEd in Tulsa is seeking an Admissions Representative to guide prospective students through the application process and help assess fit with our programs. You will conduct interviews, give campus tours, answer questions, and manage enrollment data with a professional, inviting demeanor.

You will also educate prospects on policies, attend admissions meetings, and ensure all required documents are processed accurately. Strong communication and ethical recruitment are essential.

Qualifications

• Associate's degree preferred, education or admissions experience favored.
• Excellent communication and interpersonal skills with strong organization.
• Experience in customer service or sales is a plus.

Responsibilities

• Greet prospects in person or by phone and provide information about programs.
• Conduct interviews, give campus tours, and answer inquiries about admissions.
• Guide applicants through the enrollment process and verify required documents.
• Maintain enrollment data and communicate status and orientation details.
• Educate prospects on policies, attendance, and conduct; assist families.

Skills

Excellent communication

Interpersonal skills

Customer service

Organization

Education

Associate's degree preferred

Tools

CRM software

Data entry

Job description

Overview: Admissions Representatives interact with prospective students, providing them with information, guiding potential students through the application process, and helping them to assess their skills, education, and career goals in order to choose the best program. Must be knowledgeable about the College, the academic programs, the financial aid process, and other relevant topics in order to answer questions and find students who are a good fit. Conduct interviews, give tours, answer phones and use technology to keep track of admissions data.General Duties & RequirementsMust exhibit a friendly, professional, and inviting demeanor toward prospective students at all timesMaintain a thorough knowledge of CSC programs to ensure the best possible fit for potential studentsBecome completely familiar with the campus as a whole to give knowledgeable tours to prospectsReview, verify, and process student enrollment applicationsReview and compile all necessary documents and student credentials required for enrollmentWelcome and greet prospects in person or on the phone, greet those you have enrolled on MondaysAttract potential students by promptly answering inquiries regarding academic programs and resourcesProvides advice to students and their families regarding admissions and/or records and registration process and eligibilityMaintain in-person and zoom appointments, take walk-ins when needed, and give tours in person and or virtually if requiredDocument all necessary data in transcript per prescribed departmental policies; resolve data discrepanciesEstablish and maintain open communication channels between the students and the Admissions DepartmentEducate prospects on college policies such as attendance, dress code, and conductKeep applicants notified of their admissions status, including information on required documents to complete their file and date of orientationAttend all Admissions meetingsEthical RecruitmentAll Reps will maintain a practice of ethical recruitment at all times both on campus and at off-site eventsCollege-initiated recruitment will only occur when a student is not currently enrolled, attending, or admitted to another school offering a similar program of studyAll recruitment efforts shall be designed to locate and inform students and student groups of the programs and benefits available at the collegeRecruitment efforts will be conducted in a sophisticated manner on a professional level free from high-pressure techniques in which the students' best interest will be placed firstRefrain from all statements relating to the character, quality, value, or scope of educational programs offered by other schools, or the resources or ability of such schools to fulfill their obligationThe admissions representative understands that he or she is not accepting an offer, reward, or remuneration from the college for the placement or recruitment of studentsEmployees of the college will be compensated in the form of a salary, rather than commissions or bonuses based on the number of students recruitedThe Admissions Representative will accurately represent and promote the college offerings or services by providing precise information about the academic certificate, diploma, and degree programs. Such information shall include a factual and accurate description of programs, courses, facilities, retention statistics, placement statistics, tuition fees and charges, and employment opportunitiesThe college will not provide any commission, bonus, or other incentive payment based directly or indirectly on success in securing enrollments or financial aid to any persons or entities engaged in any student recruiting or admission activities or in making decisions regarding the award of student financial assistance, except that this paragraph shall not apply to the recruitment of foreign students residing in foreign countries who are not eligible to receive federal student assistanceMinimum Requirements: Associate's degree from an accredited institution is preferred, and previous experience in education, admissions, customer service, or sales are favored. Must have excellent organization, communication, listening, and interpersonal skills, in addition to computer databases and software applications.