Admissions Representative

Community HigherEd; Oklahoma; On-site; USD 34,000 - 52,000; Full time

Job summary

Community HigherEd is seeking an Admissions Representative to engage with prospective students, provide program information, and guide them through the application process to assess fit with our college offerings. You will conduct interviews, give campus tours, answer phones, and maintain admissions data using our systems.

The role emphasizes a student-centered approach with strong communication, organization, and interpersonal skills; experience in education, admissions, customer service, or

Qualifications

• Associate's degree preferred; experience in education, admissions, customer service, or sales is favored.
• Excellent organization, communication, listening, and interpersonal skills; familiarity with databases and software applications.

Responsibilities

• Interact with prospective students; provide information about programs and admissions steps.
• Conduct interviews, give campus tours, answer phones, and manage admissions data.
• Review, verify, and process enrollment applications and required documents.
• Welcome inquiries, schedule appointments, and coordinate_walk-ins for tours and meetings.
• Maintain open communication between students and the Admissions Department; participate in admissions meetings.

Skills

Organizational skills

Communication skills

Listening skills

Interpersonal skills

Education

Associate's degree

Tools

Computer databases

Software applications

Job description

Description

Overview: Admissions Representatives interact with prospective students, providing them with information, guiding potential students through the application process, and helping them to assess their skills, education, and career goals in order to choose the best program. Must be knowledgeable about the College, the academic programs, the financial aid process, and other relevant topics in order to answer questions and find students who are a good fit. Conduct interviews, give tours, answer phones and use technology to keep track of admissions data.

General Duties & Requirements

• Must exhibit a friendly, professional, and inviting demeanor toward prospective students at all times
• Maintain a thorough knowledge of CSC programs to ensure the best possible fit for potential students
• Become completely familiar with the campus as a whole to give knowledgeable tours to prospects
• Review, verify, and process student enrollment applications
• Review and compile all necessary documents and student credentials required for enrollment
• Welcome and greet prospects in person or on the phone, greet those you have enrolled on Mondays
• Attract potential students by promptly answering inquiries regarding academic programs and resources
• Provides advice to students and their families regarding admissions and/or records and registration process and eligibility
• Maintain in-person and zoom appointments, take walk-ins when needed, and give tours in person and or virtually if required
• Document all necessary data in transcript per prescribed departmental policies; resolve data discrepancies
• Establish and maintain open communication channels between the students and the Admissions Department
• Educate prospects on college policies such as attendance, dress code, and conduct
• Keep applicants notified of their admissions status, including information on required documents to complete their file and date of orientation
• Attend all Admissions meetings

Ethical Recruitment

• All Reps will maintain a practice of ethical recruitment at all times both on campus and at off-site events
• College-initiated recruitment will only occur when a student is not currently enrolled, attending, or admitted to another school offering a similar program of study
• All recruitment efforts shall be designed to locate and inform students and student groups of the programs and benefits available at the college
• Recruitment efforts will be conducted in a sophisticated manner on a professional level free from high-pressure techniques in which the students' best interest will be placed first
• Refrain from all statements relating to the character, quality, value, or scope of educational programs offered by other schools, or the resources or ability of such schools to fulfill their obligation
• The admissions representative understands that he or she is not accepting an offer, reward, or remuneration from the college for the placement or recruitment of students
• Employees of the college will be compensated in the form of a salary, rather than commissions or bonuses based on the number of students recruited
• The Admissions Representative will accurately represent and promote the college offerings or services by providing precise information about the academic certificate, diploma, and degree programs. Such information shall include a factual and accurate description of programs, courses, facilities, retention statistics, placement statistics, tuition fees and charges, and employment opportunities
• The college will not provide any commission, bonus, or other incentive payment based directly or indirectly on success in securing enrollments or financial aid to any persons or entities engaged in any student recruiting or admission activities or in making decisions regarding the award of student financial assistance, except that this paragraph shall not apply to the recruitment of foreign students residing in foreign countries who are not eligible to receive federal student assistance

Qualifications

Minimum Requirements: Associate's degree from an accredited institution is preferred, and previous experience in education, admissions, customer service, or sales are favored. Must have excellent organization, communication, listening, and interpersonal skills, in addition to computer databases and software applications.