Admissions Representative

ECPI University LLC; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

ECPI University’s Charlotte, NC campus is seeking an Admissions Representative to recruit and guide prospective students through the admissions process. This role focuses on outreach, interviews, campus tours, and advising on program options to meet student goals.

The successful candidate will have experience in sales or recruitment, strong communication skills, and the ability to build relationships with students, families, and the university community.

Qualifications

• Bachelor's degree preferred.
• 1-3 years of sales/marketing/public relations or related field strongly preferred.
• 2-3 years related experience including appointment setting, interviewing, relationship building, client services, follow-up, coordinating programs/events.

Responsibilities

• Provide excellent customer service to prospective students through outreach and follow-up.
• Make outbound calls to prospective students interested in attending ECPI University.
• Meet with potential students to explain programs and advise suitable options.
• Represent the university on and off campus to prospective students and parents.
• Attend admissions department meetings and trainings.
• Accurately account for inquiries and admissions activity; complete daily reports.
• Ensure enrollment paperwork is completed accurately and timely.
• Maintain current and accurate reports in university systems.
• Adhere to ethics and ECPI policies and regulations.
• Network and build referrals through outreach.
• Collaborate with other departments to ensure student satisfaction.
• Assist in on-campus events and programs.

Skills

Customer service

Communication skills

Social media

Teamwork

Follow-up

Education

Bachelor's degree or equivalent

Job description

Charlotte
4800 Airport Center Drive
Charlotte, NC 28208, USA

Description

Overview

Admissions Representative

This position will work at ECPI University’s Charlotte, NC campus location.

Transform your Career at ECPI University

Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s, and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

Are you seeking a career at a university that promotes the enhancement of each student’s professional and personal life through education? Then a career as an Admissions Representative with ECPI University may be for you!!

Our Admissions team continues to expand to support our prospective students. If you have prior experience in sales, recruitment, marketing, or client services and consider some of your strengths to be in your communication, relationship-building, follow- through, accountability, change management and teamwork competencies, you are encouraged to apply!

Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.

Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding ECPI University programs in order to assist potential students in identifying the ECPI University program that will best meet their needs.

Responsibilities

• Provide excellent customer service to potential students through consistent and effective outreach and follow-up
• Make outbound calls to prospective students who have expressed an interest in attending the university
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals
• Represent the university both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process
• Attend all admissions department meetings and training sessions
• Accurately account for all inquiries and admissions activity associated with all inquiries;complete daily activity reports
• Ensure that all enrollment paperwork is completed accurately and in a timely manner
• Keep all required reports current and accurate, including information stored in university systems
• Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations
• Network and build strong relationships to generate referrals
• Work collaboratively with other departments to ensure student satisfaction
• Assist in the planning and implementation of on-campus events and programs for groups and individuals

Qualifications

Education/Experience

• Bachelor's degree preferred
• 1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred
• 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
• Any equivalent combination of education and experience

Skills/Abilities

• Passionate about helping others achieve their educational and career goals
• Excellent customer service skills; to include the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Effective computer skills as well as familiarity with the professional use of social media
• Demonstrated ability to work effectively both independently as well as part of a team

Benefits of Employment

ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University.

Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.