Admissions Representative

ECPI University; High Point (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits program

Support for work/life balance

Job summary

ECPI University is seeking an Admissions Representative for its Greensboro, NC campus. This role is pivotal in engaging with prospective students, providing them with accurate information on programs and guiding them through the enrollment process.

The ideal candidate will have a Bachelor’s degree and 1–3 years of experience in sales or recruitment. A passion for helping others achieve their educational goals is essential. The position offers a chance to work collaboratively and contribute to student success.

Qualifications

• 1–3 years of successful experience in sales, marketing, public relations, recruitment, or a related field.
• Strong ability to set appointments, conduct interviews and coordinate events.
• Effective use of social media for professional purposes.

Responsibilities

• Provide excellent customer service to potential students through outreach.
• Make outbound calls to prospective students interested in enrollment.
• Advise potential students on suitable programs per their goals.

Skills

Customer service excellence

Effective communication

Relationship building

Sales and marketing experience

Education

Bachelor's degree preferred

Job description

Admissions Representative – This position will work at ECPI University’s Greensboro, NC campus location.

Overview

ECPI University has been helping students achieve their goals through practical training and career-focused education since 1966. Our culture prioritizes student success through a dynamic team and industry-focused curriculum.

Position Summary

The Admissions team continues to expand in support of prospective students. An Admissions Representative will play a key role in bringing new students into our career programs and serving as a recruiter, advisor, and guide for prospective student learners. The role involves setting appointments, conducting in-depth interviews and campus tours, providing accurate information regarding ECPI University programs, and helping prospective students identify the program best to meet their needs.

Responsibilities

• Provide excellent customer service to potential students through consistent and effective outreach and follow‑up
• Make outbound calls to prospective students who have expressed an interest in attending the university
• Meet with potential students to accurately explain program offerings and advise suitable programs in accordance with the student’s interests, qualifications, and career goals
• Represent the university both on and off campus to prospective students, parents, and other individuals or organizations involved in the college selection process
• Attend all admissions department meetings and training sessions
• Accurately account for all inquiries and admissions activity; complete daily activity reports
• Ensure that all enrollment paperwork is completed accurately and in a timely mannerKeep all required reports current and accurate, including information stored in university systems
• Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws, and accrediting body regulations
• Network and build strong relationships to generate referrals
• Work collaboratively with other departments to ensure student satisfaction
• Assist in planning and implementation of on‑campus events and programs for groups and individuals

Qualifications

Education / Experience

• Bachelor's degree preferred
• 1–3 years of successful experience in sales, marketing, public relations, recruitment, or a related field strongly preferred
• 2–3 years of related experience to include appointment setting, interviewing, relationship building, client services, and coordinating programs and events
• Any equivalent combination of education and experience

Skills / Abilities

• Passionate about helping others achieve their educational and career goals
• Excellent customer service skills, including the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Effective computer skills and familiarity with professional use of social media
• Demonstrated ability to work effectively both independently and as part of a team

Benefits of Employment

ECPI University provides a comprehensive benefits program designed to help faculty and staff stay healthy, feel supported, and maintain a work/life balance.

Equal Employment Opportunity

ECPI University is an equal opportunity employer committed to excellence and innovation.