Admissions & Registration Coord III

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition Assistance

Career growth

Benefits package

Job summary

Johns Hopkins Medicine seeks an Admissions and Registration Coordinator to handle non-clinical patient administrative tasks and ensure an ideal patient experience. You will collect demographics, insurance data, and support the care team in a fast-paced hospital setting.

The role requires proficiency with Epic Patient Access, Grand Central, and Hospital Billing modules, with strong communication and customer service skills for diverse patients and staff.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Responsibilities

• Handle administrative aspects of patient encounters and maintain accurate demographic and insurance information.
• Perform registrations, scheduling, and time-of-service collections; provide same-day admission notifications to payers.
• Obtain authorizations and support the clinical care team with a friendly, professional demeanor.
• Work in a high-intensity, 24/7 environment and support a diverse patient population.

Skills

Communication skills

Customer service

Education

High School Diploma or Equivalent

Tools

Epic Patient Access

Grand Central

Hospital Billing modules

Job description

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary:

The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, supports the clinical care team, and maintains a positive, professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notification to payers.

Shift:

Evening Shift, 40 hours per week, 3:30 pm - 11:30 pm; weekend and holiday work is required

Requirements:

• High School Diploma or Equivalent
• 2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.