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Johns Hopkins Medicine is seeking an Admissions and Registration Coordinator to manage non-clinical aspects of patient encounters, ensuring a smooth experience while collecting demographics and insurance info. The role supports the clinical team and works in a high-intensity environment.
The position requires excellent communication and customer service skills, with responsibilities including registrations, scheduling, and authorizations, in an evening shift for 32 hours weekly, including
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Position Summary: The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.
Shift: Evening Shift, 32 hours per week, weekend and holiday work is required
Requirements: