Admissions & Records Specialist — Data-Driven & Customer-Focused

Grand Valley State University; Allendale Charter Township (MI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Retirement contributions

Wellness resources

Tuition waiver

Job summary

Grand Valley State University in Allendale, Michigan, seeks an Admissions Processor to support all stages of application processing. The role involves data entry, document management, transcript review, GPA calculations, and test score input, following established policies and procedures.

The position requires strong customer service skills and the ability to work across multiple data systems. Responsibilities include handling inquiries via phone, online, and in person, preparing correspondence,

Qualifications

• High school graduate or equivalent.

Responsibilities

• Process, monitor and maintain admission applications from beginning to end.
• Responsible for recruit and application data entry.
• Process and maintain transfer equivalencies, application decisions, various calculations, and student records.
• Prepare and mail appropriate correspondence to applicants.
• Assist students, parents, staff, and faculty on the telephone, online, and in person.
• Provide information and complete transactions as necessary.
• Interpret regulations and procedures and respond appropriately.
• Use information provided by computerized reporting to monitor and maintain the quality and accuracy of data.
• Work with multiple data systems in the test and production environments.
• Supervise student employees.
• Other related duties as assigned.

Skills

Data entry

Typing accuracy

Verbal and written communication

Customer service

Independence and organization

Working under pressure

Interpersonal relationships

Education

Some college coursework

Higher education experience

Tools

Microsoft Office

Slate CRM

Job description

Grand Valley State University in Allendale, Michigan, seeks an Admissions Processor to support all stages of application processing. The role involves data entry, document management, transcript review, GPA calculations, and test score input, following established policies and procedures.

The position requires strong customer service skills and the ability to work across multiple data systems. Responsibilities include handling inquiries via phone, online, and in person, preparing correspondence,