Admissions Processor - Admissions and Recruitment

Grand Valley State University; Allendale Charter Township (MI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Retirement contributions

Wellness resources

Tuition waiver

Job summary

Grand Valley State University in Allendale, Michigan, seeks an Admissions Processor to support all stages of application processing. The role involves data entry, document management, transcript review, GPA calculations, and test score input, following established policies and procedures.

The position requires strong customer service skills and the ability to work across multiple data systems. Responsibilities include handling inquiries via phone, online, and in person, preparing correspondence,

Qualifications

• High school graduate or equivalent.

Responsibilities

• Process, monitor and maintain admission applications from beginning to end.
• Responsible for recruit and application data entry.
• Process and maintain transfer equivalencies, application decisions, various calculations, and student records.
• Prepare and mail appropriate correspondence to applicants.
• Assist students, parents, staff, and faculty on the telephone, online, and in person.
• Provide information and complete transactions as necessary.
• Interpret regulations and procedures and respond appropriately.
• Use information provided by computerized reporting to monitor and maintain the quality and accuracy of data.
• Work with multiple data systems in the test and production environments.
• Supervise student employees.
• Other related duties as assigned.

Skills

Data entry

Typing accuracy

Verbal and written communication

Customer service

Independence and organization

Working under pressure

Interpersonal relationships

Education

Some college coursework

Higher education experience

Tools

Microsoft Office

Slate CRM

Job description

Admissions Processor - Admissions and Recruitment

Allendale, MI

Full Time

This position will provide customer service and support for all stages of application processing which would include reviewing and processing admission applications for completion, data entry, document management, reviewing official transcripts, computing and inputting GPA's, processing transfer equivalencies, and inputting test scores. The position will follow documented application requirements and established policies and procedures to effectively process applications.

Salary & Benefits:

C3 Level. Minimum starting wage of$20.49 per hour

• Comprehensive benefitspackage including medical, vision, dental, life insurance,generous employer retirement contributions, wellness resources, andtuition waiver effective on date of hire.

Essential Functions:

• Process, monitor and maintain admission applications from beginning to end
• Responsible for recruit and application data entry
• Process and maintain transfer equivalencies, application decisions, various calculations, and student records
• Prepare and mail appropriate correspondence to applicants
• Assist students, parents, staff, and faculty on the telephone,online, and in person
• Provide information and complete transactions as necessary
• Interpret regulations and procedures and respond appropriately
• Use information provided by computerized reporting to monitor and maintain the quality and accuracy of data
• Work with multiple data systems in the test and production environments
• Supervise student employees
• Other related duties as assigned

Required Qualifications:

• High school graduate or equivalent
• Minimum of three years of relevant work experience
• Experience with various computer software applications such as Microsoft Office and/or equivalent
• Demonstrated experience to successfully operate office equipment
• Data entry experience
• Typing and spelling competency with grammar and proofreading skills
• Possess strong verbal and written communication skills
• Demonstrated experience to successfully provide quality customer service
• Demonstrated experience to successfully work independently, organize own work, and coordinate the work activities of others
• Ability to work under pressure and meet deadlinesDemonstrated experience to successfully maintain satisfactory work performance and attendance records
• Ability to successfully maintain positive intercultural and interpersonal relationships

Preferred Qualifications:

• Some college coursework
• Higher education experience
• Supervisory experience
• Experience with a CRM System (Customer Relationship Management System), such as Slate
• Prior experience working with international transcripts

Supervision Received:

Receives general instruction from adesignated supervisor but is generally expected to work independently.

Supervision Exercised:

Hire, train, supervise, schedule, and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.

Department/Division:

Admissions and Recruitment Office,Enrollment Development and College Futures

Campus:

Allendale, MI

Application Deadline:

Application closes October 8, 2026 at11:59p.m.. This posting may be closed at any time at the discretion of the University.

To perform this job successfully, an individual must be able toperform each essential duty satisfactorily. Must have the physicalstamina to work long hours and/or more than 5 days per week. Therequirements listed are representative of the knowledge, skilland/or ability required. Reasonable accommodations may be made toenable individuals with disabilities to perform the essentialfunctions. The information contained in this job description is forcompliance with the Americans with Disabilities Act as amended bythe ADA Amendment Act (2008), Section 504 of the Rehabilitation Actof 1973, and other applicable federal and state laws that prohibitdiscrimination on the basis of disability. GVSU will providereasonable accommodations to qualified individuals withdisabilities upon request. See www.gvsu.edu/equalopportunity/. TDDCallers: Call Michigan Relay Center at 711 (in State) or1-800-833-7833 (out of State).

Grand Valley State University is an Antidiscrimination/EqualOpportunity Employer, which includes providing equal opportunityfor protected veterans and individuals with disabilities.University policy extends protections to additionalidentities.